Picatic vs. Webex Events (formerly Socio)

This is perfectly suited for any events you wish to promote and where you wish to track specifically who has RSVP'd for the event and perhaps who hasn't.

Incentivized

I think it would work for:

• Workshops with many people.
• Quarterly's meetings with people all around the world.
• If you want to create a digital training with lots of participants...

I feel like it's not as needed in videocalls that can be fixed with webex teams because of the number of participants or at events that need a more personal approach where you need everyone constantly interacting.

Incentivized

• I love the look and ease of putting the event together.
• Its nice to be able to download a copy of all attendees for easy check-in at the door. They also have an application for smart phones that lets you scan the tickets as they come in and checks them off the list instantly.
• The customer service team is always quick to respond and has help answer any questions that arise.

Incentivized

• It has quite a few optional and customizable features that can be utilized.
• It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
• It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.

Incentivized

• The landing pages although decent could be better improved so that they convert better when people get hit with them.
• I think the analytics tool could also be improved so that a person could track where leads come from easier.
• I think they could also make it easier to see who is paying the processing fee easier to find. There were a few times that it took a little bit of time to get the overall pricing set-up just the way that I wanted it.

Incentivized

• The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
• Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
• Documentation and knowledgebase could be more substantive.

Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.

Incentivized

Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.

Incentivized

Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.

Incentivized

Picatic was the switch I made from using both Constant Contact and Eventbrite because it was a faster and easier platform to handle. It also did not come with a high monthly cost and out more information above the registration link. Overall the landing pages are much better on Picatic than they were on any other site

Incentivized

WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very satisfied with our experience with WebEx Events.

Incentivized

• I don't think we would have the same number of signups if people weren't able to purchase tickets in advance.
• Less inexpensive than Eventbrite.

Incentivized

• We had more sponsorship applications than usual due to using Webex and the multiple sponsorship capabilities.
• We had more attendance than in previous years due to using Webex since it is so incredibly user-friendly.
• We increased ROI by using Webex over other platforms due to pricing and features.