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Phrase Localization Platform vs. Smartling

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phrase Localization Platform

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    The Phrase Localization Platform is an AI-powered language platform that integrates translation, scoring, and automation tools in one place for businesses and language service providers. It offers scalability, a vendor-neutral approach, and advanced analytics for performance optimization, with single sign-on to facilitate easy setup.

    $27

    per month

    Smartling

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
    Pricing
    Phrase Localization PlatformSmartling
    Editions & Modules
    Freelancer
    $27
    per month
    Direct plan: Starter
    $135
    per month
    LSP plan: Professional
    $875
    per month
    Direct plan: Team
    1,045
    per month
    Direct plan: Business
    4,395
    per month
    Direct plan: Enterprise
    Custom
    per month
    LSP plan: Business
    Custom
    per month
    LSP plan: Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Phrase Localization PlatformSmartling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Phrase Localization PlatformSmartling
    Considered Both Products
    Phrase
    Chose Phrase Localization Platform
    Starting a translation is easier than with SDL Trados. TM is better than with Smartling and Crowdin. The overview of New and Accepted work is so easy.
    Incentivized
    Chose Phrase Localization Platform
    Memsource and Smartling are slightly similar, except Memsource's visuals are a lot clearer and just better to look at. It is also easier to use and has less "clutter".
    Incentivized
    Chose Phrase Localization Platform
    It is very expensive and more difficult to navigate. Compared to the other support is slow and ineffective. Dealing with anything more involved is all but impossible. It has become more prone to bugs since being bought by TMS. Support suggests things like "use incognito" mode …
    Incentivized
    Chose Phrase Localization Platform
    Memsource is easier and more flexible than other CAT-tools, and definitely cheaper than Trados.
    Incentivized
    Chose Phrase Localization Platform
    Memsource includes all the basic features a freelance translator needs in a very user-friendly approach. All you need is a click away and provides quick results.
    Incentivized
    Smartling
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    53 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    54 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    No answers on this topic
    User Ratings
    Phrase Localization PlatformSmartling
    Likelihood to Recommend
    8.2
    (56 ratings)
    9.5
    (4 ratings)
    Likelihood to Renew
    9.6
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Phrase Localization PlatformSmartling
    Likelihood to Recommend
    Phrase
    The system is well suited if you also run Trados or any second system. As the system is very expensive and the use of MTUs is rather complicated to understand the best thing is to run most larger projects through Trados or any other CAT tool and then to import it. Large projects are expensive in Phrase Localization Platform so I would recommend it if you have small projects and have enough capacity to carefully check the terminology as the data pulled from the term base is inconsistent. The same applies to the find replace feature which can work great.
    Read full review
    Smartling
    Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
    Incentivized
    Read full review
    Pros
    Phrase
    • The QA tool it provides is practical and always handy.
    • Instant QA feature can save time at the end of the process.
    • The possibility to decline a job directly from the platform instead of having to contact the client by email.
    Read full review
    Smartling
    • Website translation without the need to build separate websites for additional locales
    • Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file
    Read full review
    Cons
    Phrase
    • In the case of EN to JA translation, we enter text and then convert it to get the correct final text (word or phrase) which uses correct Chinese character(s), as there are often multiple Chinese characters with the same reading but different meanings. When those conversion options are displayed, it is usually possible to change our selection among them by hitting the Tab key, but in Memsource, hitting the Tab key makes us leave the text conversion and move to the source segment, so we must make sure to use arrow keys to choose the right conversion option when using Memsource.
    • When there are tag elements used in the source text, the tags must exist in the target text of course, but the tag order also must be the same. The tags cannot be moved around in the segment, which causes problems in the case of the Japanese language, because the word order differs between EN and JA.
    • In the Japanese language, Italics are basically not used, so there must be no texts between the tags which specify Italic font. But then the segment cannot be confirmed and the job status cannot be changed to "Complete".
    Read full review
    Smartling
    • Perhaps a global replacement feature for the translation management system (TMS)?
    Read full review
    Likelihood to Renew
    Phrase
    I use and manage an Academic edition (approx. 15 students) and the corporate license (10 users). In both cases, the features are easy to find, set and use. My students and my translators understand the dynamics of the platform easily and get used to them quickly.
    Read full review
    Smartling
    We think Smartling is the way forward in terms of cloud-based translation management tools.
    Read full review
    Usability
    Phrase
    It is designed to be a lean system, but that means that things are clustered in weird groups and a lot of trial and error is involved getting the settings right. If something goes wrong first level support is very quick and has very fast answers which are quite typical of first level support and essentially equate to asking you if you have switched it off and on yet. Anything more involved is challenging for support to address.
    Read full review
    Smartling
    No answers on this topic
    Support Rating
    Phrase
    We rarely use support, but most questions were answered in a timely fashion, although we didn't exactly find them satisfactory. That's mostly the fault of the software and not the Support team because we asked for things that Memsource couldn't do.
    Incentivized
    Read full review
    Smartling
    I always receive timely and pleasant support from their Help Desk!
    Read full review
    Alternatives Considered
    Phrase
    Memsource has a very good user interface that people can quickly learn and start using. Also, its analysis features are top class which helps me provide a detailed estimate to my client based on the file particulars. It has a QA feature that helps me do a very high-quality check before I send out my translation to the client.
    Read full review
    Smartling
    We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
    Read full review
    Return on Investment
    Phrase
    • Positive impact as I have been able to recruit and reach more and new clients.
    • As it is easy to use, I provide high quality translations for my clients.
    • Using TM and Search ensures consistency and my clients appreciate my good work with the help of Memsource.
    Read full review
    Smartling
    • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
    Incentivized
    Read full review
    ScreenShots

    Phrase Localization Platform Screenshots

    Screenshot of Phrase TMS - analyticsScreenshot of Phrase TMS - job pageScreenshot of Phrase TranslateScreenshot of Phrase Strings - project overviewScreenshot of Phrase Strings - editor