PhonePe vs. Visa Acceptance Solutions (CyberSource)

If i have to pay the amount via UPI then i will prefer PhonePe this is my prefered platform, But if i have to pay on the Paytm then i have the Paytm postpaid limits so i will pay the payment via Paytm postpaid. I think maximum users has Postpaid limits on the different platforms like Amazon, Paytm etc.

Incentivized

This is the market leader for this service and a mid-sized organisation is unlikely to find a provider that can provide the same value for money. Once it is all set up, the process runs in the background with little involvement from our organisation. It means no customer card details are ever collected or stored on-site, reducing our compliance headache. A very large organisation or one with a very complex website may find it inadequate.

Incentivized

• Payment status confirmation
• User details before the payment start
• Bills and Payment
• Reminders of the bills

Incentivized

• Very reliable. Meets strict SLAs. Had quite a few problems in production.
• PCI compliant payment provider.
• Provides sandbox environments for engineers.

Incentivized

• Like GPay, you dont have the option for secure login using PIN or password.
• Sometimes your transaction gets stuck in between for long duration, so that's a technical bug with this app.
• if you are booking your travel tickets with PhonePe and in case you cancelled it. Then you wont get any refunds for that.

Incentivized

• Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
• Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.

Incentivized

The only thing that I find as a reason to use phonePe is the ease, comfort and convenience in doing what you want from a payment app. You get multiple competitors but you need to select for the best UX

Incentivized

Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.

Incentivized

• PhonePe instantly fetches the complete bank information based on your verified number.
• You can even buy gold and invest in mutual funds via same app.
• There are lots of fake accounts on PhonePe so the company should allow legitimate account users only.

Incentivized

• E-commerce could not function without being able to take a credit card, they provide this ability
• Fraud protection can stop a loss of many thousands of dollars a month.
• Ease of connecting to PayPal

Incentivized