PhoneBurner vs. Readymode

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PhoneBurner
Score 8.0 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Readymode
Score 10.0 out of 10
N/A
Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…
$150
per month per license
Pricing
PhoneBurnerReadymode
Editions & Modules
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
Readymode - starting at
$150
per month per license
Offerings
Pricing Offerings
PhoneBurnerReadymode
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.17% discount for annual pricing.
More Pricing Information
Community Pulse
PhoneBurnerReadymode
Features
PhoneBurnerReadymode
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
PhoneBurner
7.4
Ratings
3% above category average
Readymode
7.3
Ratings
1% above category average
Contact preview8.60 Ratings7.00 Ratings
Dialer-CRM integration6.70 Ratings00 Ratings
Call notes & tags5.80 Ratings7.50 Ratings
Automatic call logging8.70 Ratings7.50 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
PhoneBurner
9.2
Ratings
19% above category average
Readymode
7.9
Ratings
3% above category average
Outbound dialing9.00 Ratings8.00 Ratings
Inbound routing8.90 Ratings8.00 Ratings
Custom caller ID9.00 Ratings8.00 Ratings
Click-to-call9.30 Ratings7.50 Ratings
Recorded voicemail drop9.80 Ratings00 Ratings
Dialer contact import9.40 Ratings8.00 Ratings
Campaign & list management9.40 Ratings8.10 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
PhoneBurner
9.2
Ratings
20% above category average
Readymode
6.8
Ratings
10% below category average
Follow-up calls9.40 Ratings8.00 Ratings
Dialer reporting & analytics8.70 Ratings6.00 Ratings
Dialer compliance9.40 Ratings6.50 Ratings
Best Alternatives
PhoneBurnerReadymode
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PhoneBurnerReadymode
Likelihood to Recommend
6.5
(0 ratings)
5.5
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
PhoneBurnerReadymode
Likelihood to Recommend
I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy.
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XenCall is well suited for any company looking to make outbound calls to prospects more efficiently and effectively. It might not be appropriate for calls where you want to have a more quality conversation unless you stick with the 1 line dialer. Using multiple lines allows companies to hit many prospects in one day.
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Pros
  • It is super easy to upload the lead list and keep everything in a unified and easy to use record.
  • Time savings in the case of calling more than 50 people during a single day for example.
  • Extremely friendly interface and reliable software.
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  • Call logging
  • Agent monitoring
  • Agent reporting
  • File organization
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Cons
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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  • Customer Support.
  • Complaints team.
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Usability
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
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No answers on this topic
Support Rating
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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No answers on this topic
Alternatives Considered
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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Aircall provides chat, phone, and email support in less than an hour if the chat agent is unable to help you he will book you a call with a technician who will do the zoom meeting with you and solve the issue then and there. They will ask for the screen control and take care of setting up everything as per your need which means you don't have to sit and wait.
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Return on Investment
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
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  • Improved customer contact.
  • QA improvement.
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ScreenShots

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability

Readymode Screenshots

Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.