TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Unimax

    Score9 out of 10
    N/AUnimax offers a suite of tools to help users administer PBX and voice messaging systems. NumberPro (phone number management) LineOne (simple telecom MACs for self service employees) HelpOne (simple telecom MACs for help desk agents 2nd Nature (unified MACs for telecom administrators and engineers)N/A
    Pricing
    Phone.comUnimax
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    No answers on this topic
    Offerings
    Pricing Offerings
    Phone.comUnimax
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    Phone.comUnimax
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and Unimax
    Feature
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Unimax
    -
    Ratings
    Hosted PBX10.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and Unimax
    Feature
    Phone.com
    10.0
    2 Ratings
    18% above category average
    Unimax
    -
    Ratings
    Answering rules10.02 Ratings00 Ratings
    Call recording10.02 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.02 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and Unimax
    Feature
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Unimax
    -
    Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and Unimax
    Feature
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Unimax
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Best Alternatives
    Phone.comUnimax
    Small Businesses
    Zoom Phone
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Google Voice
    Score7.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Phone.comUnimax
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Phone.comUnimax
    Likelihood to Recommend
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Unimax
    No answers on this topic
    Pros
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Unimax
    No answers on this topic
    Cons
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Unimax
    No answers on this topic
    Return on Investment
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    Unimax
    No answers on this topic
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard