TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PerformancePro

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    PerformancePro, designed by HR Performance Solutions, offers performance management and salary administration applications used by over 200,000 professionals. The vendor’s value proposition is that Performance Pro focuses heavily on product development which leads to more customization options than its competitors - ensuring the application works exactly how HR, employees, and executives want it to. The vendor also says Performance Pro is also the only application on the market that combines…N/A

    QEvalPro

    N/AN/AQEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer…N/A
    Pricing
    PerformanceProQEvalPro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PerformanceProQEvalPro
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$950 per installation$30 per user
    Additional Details——
    More Pricing Information
    Features
    PerformanceProQEvalPro
    Performance and Goals
    Comparison of Performance and Goals features of PerformancePro and QEvalPro
    Feature
    PerformancePro
    7.8
    1 Ratings
    3% above category average
    QEvalPro
    -
    Ratings
    Corporate goal setting8.01 Ratings00 Ratings
    Subordinate goal setting8.01 Ratings00 Ratings
    Individual goal setting10.01 Ratings00 Ratings
    Line-of sight-visibility6.01 Ratings00 Ratings
    Performance tracking7.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of PerformancePro and QEvalPro
    Feature
    PerformancePro
    8.5
    1 Ratings
    4% above category average
    QEvalPro
    -
    Ratings
    Performance plans8.01 Ratings00 Ratings
    Plan weighting10.01 Ratings00 Ratings
    Manager note taking7.01 Ratings00 Ratings
    Performance improvement plans6.01 Ratings00 Ratings
    Review status tracking8.01 Ratings00 Ratings
    Rater nomination workflow6.01 Ratings00 Ratings
    Review reminders10.01 Ratings00 Ratings
    Workflow restrictions10.01 Ratings00 Ratings
    Multiple review frequency10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    Best Alternatives
    PerformanceProQEvalPro
    Small Businesses
    15Five
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    Playvox
    Score7 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    Calabrio WFM
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PerformanceProQEvalPro
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PerformanceProQEvalPro
    Likelihood to Recommend
    HR Performance Solutions
    Useful in a wide range of performance management-based situations. Allows options like supervisor and peer feedback, as well as messaging and addition of notes to profiles and appraisals. Allows for uploading of external documents as well as creation PerformancePro-specific documents. We have used the system for both bi-annual and annual appraisals, and both cycles worked well. If your organization keeps performance-based records in another system or file structure, you might not utilize many of the options PerformancePro has, which could lead to it feeling underutilized.
    Read full review
    Etech Global Services
    No answers on this topic
    Pros
    HR Performance Solutions
    • Customization - allows employers to edit language throughout the review process to reflect company terminology.
    • Automation - automatic emails and reminders for every step of the appraisal process. Saves time by reducing human follow-up at various points.
    Read full review
    Etech Global Services
    No answers on this topic
    Cons
    HR Performance Solutions
    • Interface - user interface could be updated to a more modern feel. Home screen (with widgets) feels somewhat cramped and widget displays could be more fully optimized.
    • Admin functions - Robust options, but the display of company edit pages is somewhat busy, and functions are sometimes buried under multiple pages of access.
    Read full review
    Etech Global Services
    No answers on this topic
    Support Rating
    HR Performance Solutions
    In both chat and phone support, representatives have always been helpful and ready to offer assistance with any question or concern. Over the course of five years, there have been a few occasions when follow-up was assured but did not happen (or did not happen in a timely manner.) But much more frequently, support has been quick to follow-up and provide information as promised.
    Read full review
    Etech Global Services
    No answers on this topic
    Return on Investment
    HR Performance Solutions
    • Saves time by integrating multiple performance development aspects into one system.
    • Easy to customize to fully align with company strategies, resulting in a clear and consistent message when providing feedback and appraisals.
    Read full review
    Etech Global Services
    No answers on this topic
    ScreenShots

    QEvalPro Screenshots

    Screenshot of DashboardScreenshot of DashboardScreenshot of EvaluateScreenshot of ReportsScreenshot of ReportsScreenshot of Reports