Perforce Puppet vs. SUSE Manager

Most of the major issues that people had with the language have been addressed in Puppet 4 which primarily pertain to the limitations of the language and its ability to scale. It would be nice to allow for full ruby support as an unsupported option though so developers are able to reference their own data sources dynamically.

Incentivized

In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.

Incentivized

• Provides a reliable mechanism for deploying infrastructure-as-code, especially when integrated with source control (such as Git).
• Manages system configuration drift to provide greater stability and system up-time; the same configuration-as-code can be pushed out over and over.
• A strong asset when moving teams towards DevOps by providing development a way to take control of their own assets.

Incentivized

• Manage the content lifecycle of our products over multiple environments.
• Use salt to its fullest extent, including pre-generated states that make installation and configuration very easy.
• Manage repositories.
• Make it easy to audit our own infrastructure.
• Make it easy to bootstrap new systems.

Incentivized

• Steep learning curve for first time users.
• The complexity can get a little overwhelming in a more collaborative deployment methodology across multiple platforms and data centers.
• Some external changes to Puppet like the new Puppet 4 architecture can cause considerable time consuming migration efforts especially if you have a lot of legacy classes and configuration that do not conform readily to the new design.

Incentivized

• The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
• More premade saltstate for default applications are always nice to have.
• Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.

Incentivized

I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.

The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.

Incentivized

Puppet has top class support. You can simply mail them with their query and they will respond to your query in a timely manner. We do have enterprise license for puppet. Also there is a vibrant community for puppet out there. So even if you dont purchase a premium support option you can simply google your queries and get answers

Incentivized

SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.

Puppet was selected before I joined the team, had it been my choice I would have much rather went with Chef as it has the ability to do things that Puppet has not yet added to their system such a the ability to quickly query what host currently are allowing puppet to maintain their files or the ability to run remote commands without having to include it in a manifest like Chef does with the knife command. Salt allows you to do similar things to the knife command that is included with Chef, and also allows you to transfer files quickly to multiple host at once with a short simple command.

Incentivized

The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.

Incentivized

• With all the DevOps and automation that we have going on, we save a ton of time on the configuration of the server. It's safe to say that configuring servers via console or via UI is a thing of the past.
• We try to get all the things done by using a centralized repo (GitHub). Puppet is one tool that actually gets the actual work done.
• The small amount that we spent on purchasing premium Puppet is completely justified because of the time and effort that this tool actually helps us save.

Incentivized

• Manages patch levels for most Linux OS by: date, group, cloud or custom channels
• Make it easy to audit our own infrastructure.
• Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
• 24/7 support team.
• Automatic deployment.

Incentivized