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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Pega Customer Service | Score8 out of 10 | N/A | Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition. | N/A |
| Pega Customer Service | |||||||||||
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| Editions & Modules | No answers on this topic | ||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
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| Pega Customer Service | |
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| Considered Both Products | |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| Pega Customer Service | |
|---|---|
| Likelihood to Recommend | 7.6 |
| Pega Customer Service | |
|---|---|
| Likelihood to Recommend | No answers on this topic |
| Pros |
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| Cons | No answers on this topic |
| Alternatives Considered |
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| Return on Investment | No answers on this topic |
| ScreenShots | Pega Customer Service Screenshots |