Workday Peakon Employee Voice offers continuous listening and AI-powered insights, blending
sentiment with HCM data to drive engagement, cultural change, and retention.
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TINYpulse
Score 6.4 out of 10
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TINYpulse is an employee surveying and feedback tool. It includes employee recognition, coaching, and performance tracking functionality.
Peakon is a very simple way to get valuable feedback about your company. For very very small teams, it would be difficult to keep the results anonymous even though Peakon aggregates responses for small teams. Aside from that, it's difficult to think of a company that wouldn't benefit from such a quick, clean survey every few weeks. Especially in large companies, where leadership can start to get separated from the levels below, this sort of feedback is critical.
Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.
Originally, requests for feedback ("360s") were not customizable, and employees didn't feel the pre-written questions were particularly helpful. TINYpulse has since changed this format so we can either use default questions or create our own.
Peakon is about the same price but provides much more of a CRM-like feature than Culture Amp. While both solutions have a robust survey tool, the requirements are much greater. Peakon has better dashboards, more intuitive ways of surfacing the important issues, and the ability to communicate with employees after they respond or provide comments is a game-changer. I also think Peakon's focus on how they can use the data they have available and brought back into the product for features like attrition predictor, makes Peakon a strategic tool for future planning versus a past indicator of employee engagement.
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.
We have been able to implement a number of suggestions that our employees have posted on TINYpulse, things that our management may not have thought of but made a positive difference.
We are able to identify pain points before they become a systemic problem, and can act to correct our shortcomings or adjust procedures to remedy the situation.
Sending Cheers to employees is a real morale booster for everyone.
