Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.
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Workday Peakon Employee Voice
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Workday Peakon Employee Voice offers continuous listening and AI-powered insights, blending
sentiment with HCM data to drive engagement, cultural change, and retention.
Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Peakon is a very simple way to get valuable feedback about your company. For very very small teams, it would be difficult to keep the results anonymous even though Peakon aggregates responses for small teams. Aside from that, it's difficult to think of a company that wouldn't benefit from such a quick, clean survey every few weeks. Especially in large companies, where leadership can start to get separated from the levels below, this sort of feedback is critical.
Provides survey templates with benchmark data from all other users, grouped by industry and company size.
Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.
Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.
For some reason, you need to sign in every time you reopen the browser
It would be nice to have a notebook section where I can follow up on the courses I'm undergoing and the tools I'm learning, and to be able to share that progress with colleagues and on social media
If it incorporates all the organization, Culture Amp could offer a culture map so strategic improvements can be made for the organization
So I would give it a 10 once it is integrated, but because the integration was a challenge and I found the customer service to not be concierge level enough, I would have to lower it to an 8 for that reason.
I've used other products like IBM Kenexa as well as about 10 different engagement surveys. I've also used things like SurveyMonkey and Microsoft Forms and Culture Amp for companies that want to make decisions using better data. I would say Culture Amp was far and away better. Culture Amp stacks up and blows the competition away with the level of data you can dig into without being able to see what individuals set.
Peakon is about the same price but provides much more of a CRM-like feature than Culture Amp. While both solutions have a robust survey tool, the requirements are much greater. Peakon has better dashboards, more intuitive ways of surfacing the important issues, and the ability to communicate with employees after they respond or provide comments is a game-changer. I also think Peakon's focus on how they can use the data they have available and brought back into the product for features like attrition predictor, makes Peakon a strategic tool for future planning versus a past indicator of employee engagement.
When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.