PCRecruiter vs. PeopleFluent

For presenting candidates to clients, PCRecruiter has had rave reviews from clients. It's easy to look through a candidate's profile and provide feedback. Like I said earlier, if it could retain real-time information on a candidate, it would be more effective, not having me have to resend a candidate to a client every time there is something new added to a candidate profile. It would be great to have templates for candidate letters so we wouldn't have to write our own. It would be nice if the parsing feature was more effective in pulling over all the information - as often I have to add in information or make adjustments on parsing.

Incentivized

PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.

Incentivized

• All client and candidate activities are tracked and documented in one place. This makes it very easy for our team to work collaboratively. For example all email correspondence is written to client or candidate record, sales calls, follow-up, etc. are all contained in one place.
• We like the ability to customize fields and the work flow. We have created specific data field that are relevant to some of the niche markets we work. This has allowed us to quickly slice and dice our data for marketing and recruiting campaigns.
• The Bulk email feature is very easy to use and we incorporate it into most of our marketing and recruiting campaigns and since it is fully integrated we see all of the activity associated with the client or candidate.
• The RSS feed of jobs has allowed us to easily integrate with social media. when a position is posted into PCR it is automatically fed to multiple social media platforms such as LinkedIn, Facebook, and twitter.
• We use the calendar and Rollup list function to organize all of our recruiting and marketing campaigns. Rollups simplify the planning part of our business.
• The metrics reporting is great. We are in a metrics driven business and with PCR we have automated most of the reporting such as interviews/hires, attempts/presentations, presentations/ interviews, etc.

Incentivized

• Self-service tool to add/change configurations without the need for additional professional services
• Amazing implementation team that makes sure your tool is up and running
• Reporting such as compensation statements, budget and total rewards statements available for all cycles
• Configurable feed to our HRIS to make sure data is up to date
• Opportunity to leverage the current tool capabilities within the comp module for other comp processes (e.g. Total Rewards Statements)
• Customer support team is great!

Incentivized

• I think setup is cumbersome
• I think it should be easier to build call lists and move calls to the following day as needed
• I wish PC Recruiter had a function so I can see if and when an actual email is opened by the recipient

Incentivized

• I would advise better filtering options when pulling up candidate profiles, we should have multiple functions when requesting candidates profile.
• Sometimes I get huge projects and need to move more than 20 people, it's a headache moving groups in parts.
• A faster way to verify if a candidate has been double submitted, maybe with a unique ID or email that identifies said candidate prior to going through the whole submission process.
• Stronger cache cookies when session is timed out get kicked out and the process reboots. Sometimes recruiters are pulled in different directions while multitasking.

Incentivized

I am very hesitant to renew my subscription to PCRecruiter because it feels outdated. Competing applicant tracking systems are making huge strides in compatibility and mobile accessibility while PCRecruiter has remained stagnant in its progression. The system is functional, and serves as an excellent database, but severely lacks in advancement opportunities

PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.

As the past VP of Recruiting for a boutique search firm. I trained many recruiters on the PCR system. All were using the system like a pro in a week to 10 days tops. PCR does everything a recruiting team will need without being overly complicated to learn or navigate.

Incentivized

PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?

Incentivized

I have had little to no downtime with PC Recruiter (except for planned maintenance). Whether I am using it on my laptop or the mobile versions (iPad and Android based phone), I am able to get to my information quickly and easily

Except for an occassional "bug" in the software the system works very well and has for many years and thru sevewral upgrades.

I gave it this rating because I find that even though they are great support, they don't help to improve the situation because often it is out of their hands. It is that the website is down or some other issue that they can not readily fix. While helpful, I think some changes need to be made for this software to work better.

Incentivized

In my experience, the support team was very prompt and helpful. They had good subject matter expertise and were able to troubleshoot immediately. At times we wanted some enhancements but it was not possible due to product limitations. But, the support team was helpful in suggesting alternatives for our requirements. The customer support staff was also very polite and friendly.

Incentivized

I still keep using some of these, but PCR is my main place for profiles, since I can find someone on Linkedin, enrich it with another tool and keep it all in one place, PCR Recruiter. Its versatility when it comes to adding information and documents, organizing and visualizing content is incomparable.

Incentivized

Out of the VMS's listed, I'd say PeopleFluent is solidly in the middle. Fieldglass and IQN are probably easier to navigate and more modern looking, and I definitely don't run into the login problems with them. Beeline and PRO Wand are probably on par with PeopleFluent. They have their plusses and minuses in terms of navigation and ease of use. Covendis is definitely worse than PeopleFluent. Covendis is a mess - very difficult to navigate, not intuitive at all with terrible workflow. Again, I didn't select PeopleFluent; my client did, and I have chosen to work with them, therefore I work with PeopleFluent.

Incentivized

• Time savings: PCRecruiter saves our company countless hours of time by allowing us to search company & candidate info from our desktop.
• Cost savings: PCRecruiter saves our recruiters time by allowing them to search for qualified candidates by keywords. This has eliminated the need to search through resumes and applications to find candidates. This has also made our recruiters more productive. PCR allows us to work smarter not harder.
• PCRecruiter pays for its self by giving your company an advantage over your competitors. Your team will be filling open job orders while your competition is looking through file cabinets.

Incentivized

• I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
• I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.

Incentivized