PBXact vs. Sangoma Asterisk

As I stated before this is very user friendly. It makes it so just about anyone with basic knowledge of technology can use it. There is always room for improvement but this is by far the easiest program to use for phone systems that I have used in my 8+ years at my current job.

Incentivized

• Call forwarding that I can trust stays on even if my phone "refreshes."
• Ability to setup various call rules and save them to use as needed.

Incentivized

• Documentation is scarce, so you have to learn by trial and error.
• Not cloud-based, and there's no mobile app.
• The ability to email voicemail messages would be great.

Incentivized

User friendly. Very little training to use it

Incentivized

I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible

Incentivized

I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware and software is lower and very intuitive.

Incentivized

• Since Asterisk is an open-source tool, it does not require very large investments at the infrastructure level, which helps to have a quick ROI.
• There is a wide range of professionals to carry out software maintenance and support with internal company resources.
• Has no associated annual or monthly licensing costs

Incentivized