TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayPal Payments Pro

    Score7.9 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    RateHawk

    Score10 out of 10
    N/ARateHawk, developed by Emerging Travel Group, is a service designed for professionals in the travel industry. This platform caters specifically to travel agencies, tour operators, and corporate clients, providing them with a solution for booking hotels, air tickets, and other travel services. Key Features Hotel Selection: RateHawk offers users access to over 2,900,000 hotels, guest houses, hostels, and apartments worldwide. Users can choose from a wide…N/A
    Pricing
    PayPal Payments ProRateHawk
    Editions & Modules
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    PayPal Payments ProRateHawk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PayPal Payments ProRateHawk
    Considered Both Products
    PayPal
    No answer on this topic
    Emerging Travel Group
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    35 Answers
    No answers on this topic
    User Ratings
    PayPal Payments ProRateHawk
    Likelihood to Recommend
    8.2
    (72 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    2.3
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    PayPal Payments ProRateHawk
    Likelihood to Recommend
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    Emerging Travel Group
    No answers on this topic
    Pros
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    Emerging Travel Group
    No answers on this topic
    Cons
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    Emerging Travel Group
    No answers on this topic
    Usability
    PayPal
    No answers on this topic
    Emerging Travel Group
    It is easy to use and the support is always there to help.
    Read full review
    Support Rating
    PayPal
    No answers on this topic
    Emerging Travel Group
    No answers on this topic
    Alternatives Considered
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    Emerging Travel Group
    No answers on this topic
    Return on Investment
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
    Emerging Travel Group
    No answers on this topic
    ScreenShots