Payoneer vs. PayPal Zettle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payoneer
Score 7.4 out of 10
N/A
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
PayPal Zettle
Score 7.6 out of 10
N/A
PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features. The pricing structure for payment processing is: 2.7% per US card swipe. 3.5% + $0.15 to key in cards. 2.9% + $0.30 to invoice. 1% for cross-border transfers.N/A
Pricing
PayoneerPayPal Zettle
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PayoneerPayPal Zettle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PayoneerPayPal Zettle
Features
PayoneerPayPal Zettle
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Payoneer
1.3
Ratings
139% below category average
PayPal Zettle
-
Ratings
Fraud Detection2.40 Ratings00 Ratings
API or SDK1.00 Ratings00 Ratings
Recurring Payment Support1.10 Ratings00 Ratings
Billing and Invoicing Support1.00 Ratings00 Ratings
Global Support1.10 Ratings00 Ratings
Payment Form Acceptance1.10 Ratings00 Ratings
User Ratings
PayoneerPayPal Zettle
Likelihood to Recommend
1.0
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
1.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
PayoneerPayPal Zettle
Likelihood to Recommend
Payoneer is well suited for small to large-scale organizations for sending and receiving payments and establishing business internationally. Because their customer service crew is inexperienced, payment and account-related issues can arise and take a long time to fix. It's also appropriate for individuals or freelancers that need a payment provider that can collect payments from all over the world.
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Despite the time that you have to wait to be able to receive the money for each transaction made through the PayPal Here POS system, I consider that it is a system that has a lot of potential and that, without a doubt, allows companies to obtain a lot of POS system cheaper, no need to pay for a bank POS system that is much more expensive and requires a more complex process to configure and register at the bank branch. I would definitely recommend PayPal Here for any small, medium or large company, it has excellent potential, the reading of the NFC chips is instantaneous and allows each credit or debit card to be recognized immediately and the transaction to be completed in a few seconds. It is a very advanced system, easy to use and very easy to configure, if you are looking for a system that is not so complicated to add a POS to your company, PayPal Here is the best option.
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Pros
  • The best part of Payoneer is that there is no deduction of any commissions like we have in PayPal.
  • I always get notifications regarding the remuneration which helps me in tracking my money.
  • The payments gets automatically transfer to my bank account without any hassle.
  • The conversion rate of the currency is higher than other payment tools like PayPal.
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  • Our customers can check out no matter where we are.
  • It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
  • When we were shopping around for solutions, Paypal Here was very cost effective.
  • Implementation with our current systems went very smoothly. The Paypal support team was great.
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Cons
  • For some international countries it take a lot to get the physical card. This may be related to the local post office too, but it's a hassle for new users
  • It would be good to have tutorials on how to do basic tasks in video or audio, for users that can't read for too long or have a disability
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  • The fees are a little bit high, although all POS and payment systems do charge fees.
  • Sometimes signing in and getting things to connect through our web store can be a challenge. It is great once it is set up but downloading plug ins and setting up initially is a challenge.
  • We have in-store pick up items that customers pay for at pick up and shipped items which customers pay for through the PayPal Zettle portal at checkout. This was very confusing to set up. I wish there was an easier way to mark items as payment upfront and payment later.
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Likelihood to Renew
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
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There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
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Usability
No answers on this topic
The overall usability was good for our organization. We rarely experienced much downtime or errors when using PayPal Zettle for business transactions. Some of our IPhone users had login and security issues a few times. That was the exception to the rule and we have been able to operate consistently for the majority of the time.
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Reliability and Availability
No answers on this topic
Adding skus was down for 1hr one day, otherwise have never experienced an outage.
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Performance
No answers on this topic
Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
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Support Rating
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
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Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
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Implementation Rating
No answers on this topic
It went very smoothly.
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Alternatives Considered
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
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Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of use were key.
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Scalability
No answers on this topic
Have not run into any limitations as of yet, with 500 SKUs entered and counting.
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Return on Investment
  • Using Payoneer we have grown very well especially in 3rd world countries.
  • Due to its nominal transaction charges and better exchange rates, we get a decent ROI.
  • Since it is a very easy to use payment gateway and does not require many technicalities hence it is very well accepted which helps us in "ease of doing" business.
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  • One positive impact that PayPal here has had on our business is the ability to accept credit card payments which in itself increases our customer basis by 50%.
  • When PayPal fails, we have to pay higher fees to other processors, although I don't have an exact dollar impact.
  • When we struggle to take a payment using PayPal Here it makes our customers uneasy.
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