TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paylocity

    Score8.2 out of 10
    N/APaylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A

    TriNet HR Plus

    Score6.4 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    PaylocityTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PaylocityTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$8 per employee per month
    Additional Details——
    More Pricing Information
    Community Pulse
    PaylocityTriNet HR Plus
    Considered Both Products
    Paylocity
    Chose Paylocity
    Paylocity is very easy to navigate and has so many reports available to run. Everything is clearer and there is more visibility within the portal.
    Incentivized
    Chose Paylocity
    Paylocity is generally better than all these other systems
    Incentivized
    Chose Paylocity
    I like Paylocity more than ADP and Paycor - it is more similar to Zenefits but more focused on a mid-sized company. I think Paylocity could benefit from some of the design features that Zenefits offers. Paylocity is more intuitive to use than ADP in my opinion and is just …
    Incentivized
    Chose Paylocity
    Paylocity was selected as our payroll vendor due to the tight-knit integration with our benefits admin tools and our HRIS/onboarding system. When compared to other ADPs, it is more modern and user-friendly. When compared to Dayforce and UKG it lags behind in power.
    Incentivized
    Chose Paylocity
    Paylocity is easily the worst one. It's clunky and the modules do not talk to each other well. It requires a lot of manual work, the user interface is horrible, and the system is glitchy.
    Incentivized
    Chose Paylocity
    While I loved Zenefits as a user, I have been told that it just was not what we needed as we became a bigger company. Paylocity has been much more reliable and contains all of the important information we need stored. The only thing I would say I miss about Zenefits was that it …
    Incentivized
    Chose Paylocity
    Of the HRIS systems I mentioned, Paylocity is the best.
    Incentivized
    TriNet
    Chose TriNet HR Plus
    I can only compare to paylocity - and Zeneifts has way more features and is way more user-friendly/straight forward. I've recevied better feedback form zenefits users than paylocity users as well. Much better customer service, and the benefit administration is the biggest pro.
    Incentivized
    Chose TriNet HR Plus
    pretty good and can serve as the whole hr hub, but pricey
    Incentivized
    Chose TriNet HR Plus
    Paylocity was much more customizable, but it was not as intuitive as Zenefits. It didn't integrate like we wanted and that is why we switched.
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    1105 Answers
    89%
    Would buy again
    88 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    1029 Answers
    89%
    Delivers good value for the price
    82 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    1163 Answers
    91%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    76%
    Lived up to sales and marketing promises
    674 Answers
    84%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    66%
    Implementation went as expected
    608 Answers
    89%
    Implementation went as expected
    68 Answers
    Features
    PaylocityTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.8
    1146 Ratings
    1% below category average
    TriNet HR Plus
    6.5
    135 Ratings
    19% below category average
    Employee demographic data8.41088 Ratings6.5111 Ratings
    Employment history8.21050 Ratings7.5106 Ratings
    Job profiles and administration8.0980 Ratings6.0105 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.6993 Ratings6.0110 Ratings
    Organizational charting7.2923 Ratings5.5120 Ratings
    Organization and location management7.8899 Ratings7.0122 Ratings
    Compliance data (COBRA, OSHA, etc.)7.7770 Ratings7.5108 Ratings
    Payroll Management
    Comparison of Payroll Management features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    8.1
    1115 Ratings
    2% above category average
    TriNet HR Plus
    7.2
    120 Ratings
    10% below category average
    Pay calculation8.61087 Ratings8.0103 Ratings
    Support for external payroll vendors7.2533 Ratings6.052 Ratings
    Off-cycle/On-Demand payment8.4822 Ratings7.066 Ratings
    Benefit plan administration7.6752 Ratings7.5108 Ratings
    Direct deposit files8.91084 Ratings7.5104 Ratings
    Salary revision and increment management7.9866 Ratings7.596 Ratings
    Reimbursement management7.8543 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.5
    943 Ratings
    6% below category average
    TriNet HR Plus
    6.5
    118 Ratings
    21% below category average
    Approval workflow7.3841 Ratings6.5116 Ratings
    Balance details7.5900 Ratings6.0114 Ratings
    Annual carry-forward and encashment7.7709 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    8.4
    1127 Ratings
    4% above category average
    TriNet HR Plus
    6.9
    134 Ratings
    16% below category average
    View and generate pay and benefit information8.61097 Ratings7.5128 Ratings
    Update personal information8.91117 Ratings8.0134 Ratings
    View company policy documentation8.0899 Ratings7.0121 Ratings
    Employee recognition8.2811 Ratings4.565 Ratings
    View job history8.5963 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    6.9
    349 Ratings
    16% below category average
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets6.9349 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.4
    1038 Ratings
    1% below category average
    TriNet HR Plus
    6.3
    107 Ratings
    17% below category average
    Report builder7.5993 Ratings6.0103 Ratings
    Pre-built reports7.51013 Ratings7.5105 Ratings
    Ability to combine HR data with external data7.3645 Ratings5.566 Ratings
    Onboarding
    Comparison of Onboarding features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    8.3
    975 Ratings
    5% above category average
    TriNet HR Plus
    6.5
    114 Ratings
    19% below category average
    New hire portal8.5969 Ratings7.5113 Ratings
    Manager tracking tools8.1778 Ratings5.593 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.6
    536 Ratings
    4% below category average
    TriNet HR Plus
    2.8
    43 Ratings
    95% below category average
    Corporate goal setting7.7422 Ratings3.039 Ratings
    Individual goal setting7.5493 Ratings3.042 Ratings
    Line-of sight-visibility7.6371 Ratings2.137 Ratings
    Performance tracking7.7499 Ratings3.039 Ratings
    Performance Management
    Comparison of Performance Management features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.5
    678 Ratings
    4% below category average
    TriNet HR Plus
    6.5
    60 Ratings
    19% below category average
    Performance plans7.3614 Ratings6.557 Ratings
    Performance improvement plans7.4526 Ratings6.054 Ratings
    Review status tracking7.4625 Ratings6.055 Ratings
    Review reminders7.8629 Ratings7.055 Ratings
    Multiple review frequency7.5526 Ratings7.051 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.1
    352 Ratings
    9% below category average
    TriNet HR Plus
    4.2
    25 Ratings
    60% below category average
    Create succession plans/pools6.4235 Ratings2.021 Ratings
    Candidate ranking6.8289 Ratings5.723 Ratings
    Candidate search7.8322 Ratings4.625 Ratings
    Candidate development7.3261 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paylocity and TriNet HR Plus
    Feature
    Paylocity
    7.9
    644 Ratings
    2% above category average
    TriNet HR Plus
    4.9
    28 Ratings
    45% below category average
    Job Requisition Management8.0550 Ratings5.222 Ratings
    Company Website Posting8.2573 Ratings6.118 Ratings
    Publish to Social Media7.9451 Ratings5.216 Ratings
    Job Search Site Posting7.8546 Ratings5.218 Ratings
    Duplicate Candidate Prevention7.5466 Ratings3.220 Ratings
    Applicant Tracking8.1595 Ratings4.219 Ratings
    Notifications and Alerts7.9592 Ratings5.525 Ratings
    Best Alternatives
    PaylocityTriNet HR Plus
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaylocityTriNet HR Plus
    Likelihood to Recommend
    8.4
    (1213 ratings)
    6.5
    (144 ratings)
    Likelihood to Renew
    9.3
    (118 ratings)
    8.5
    (11 ratings)
    Usability
    9.4
    (78 ratings)
    6.5
    (35 ratings)
    Availability
    9.9
    (17 ratings)
    9.1
    (4 ratings)
    Performance
    9.7
    (17 ratings)
    8.5
    (4 ratings)
    Support Rating
    7.7
    (105 ratings)
    8.8
    (42 ratings)
    In-Person Training
    8.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.8
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (55 ratings)
    9.1
    (4 ratings)
    Configurability
    7.6
    (13 ratings)
    8.8
    (4 ratings)
    Contract Terms and Pricing Model
    8.6
    (13 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (15 ratings)
    9.1
    (3 ratings)
    Product Scalability
    9.6
    (16 ratings)
    8.9
    (4 ratings)
    Professional Services
    9.8
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.8
    (17 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    9.1
    (16 ratings)
    8.9
    (4 ratings)
    User Testimonials
    PaylocityTriNet HR Plus
    Likelihood to Recommend
    Paylocity
    Paylocity appears to be well-suited for startups to large businesses. As with any product, finding the right price point for the services provided is the challenge. Always remember that one small company that would really appreciate the "benefits essentials" or some other part of the platform but can't afford them right now, may be the ones to get you that large company through word of mouth...IF they had been able to experience that part of the product and refer it to others.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Paylocity
    • Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
    • We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Paylocity
    • We have had lots of year end issues specifically with Partners W2's.
    • We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
    • When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Paylocity
    There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Paylocity
    I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Paylocity
    Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
    Incentivized
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Paylocity
    We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Paylocity
    It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Paylocity
    I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
    Incentivized
    Read full review
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Paylocity
    The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
    Incentivized
    Read full review
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Paylocity
    Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    Paylocity
    We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Contract Terms and Pricing Model
    Paylocity
    I didn't help but I like the pricing
    Incentivized
    Read full review
    TriNet
    No answers on this topic
    Scalability
    Paylocity
    We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
    Incentivized
    Read full review
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Professional Services
    Paylocity
    They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
    Incentivized
    Read full review
    TriNet
    No answers on this topic
    Return on Investment
    Paylocity
    • So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    Paylocity Screenshots

    Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management