TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paycor

    Score6.9 out of 10
    N/APaycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.N/A

    TriNet HR Plus

    Score6.4 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    PaycorTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PaycorTriNet HR Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptional$8 per employee per month
    Additional DetailsPaycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.—
    More Pricing Information
    Community Pulse
    PaycorTriNet HR Plus
    Considered Both Products
    Paycor Inc
    Chose Paycor
    Zenefits seemed to have a little nicer system, but the prices were more than $1000 more which didn't make sense for a company under 10 employees. I was pretty tempted to use Gusto and would have saved a little $$ but Paycor had a lot more recommendations from people I know.
    Incentivized
    Chose Paycor
    We had three different companies managing our data, benefits and time and there were always issues, files not coming over correctly, benefits and carriers not being updated in a timely manner.
    Incentivized
    TriNet
    Chose TriNet HR Plus
    Zeneftis is much much more robust than Gusto and much better deal than ADP & Paycor.
    Incentivized
    Chose TriNet HR Plus
    Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other …
    Incentivized
    Key User Insights
    Would buy again
    74%
    Would buy again
    154 Answers
    89%
    Would buy again
    88 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    150 Answers
    89%
    Delivers good value for the price
    82 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    175 Answers
    91%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    82 Answers
    84%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    58%
    Implementation went as expected
    89 Answers
    89%
    Implementation went as expected
    68 Answers
    Features
    PaycorTriNet HR Plus
    Payroll Management
    Comparison of Payroll Management features of Paycor and TriNet HR Plus
    Feature
    Paycor
    7.7
    348 Ratings
    7% below category average
    TriNet HR Plus
    7.2
    120 Ratings
    10% below category average
    Pay calculation8.1338 Ratings8.0103 Ratings
    Support for external payroll vendors8.25 Ratings6.052 Ratings
    Off-cycle/On-Demand payment7.7143 Ratings7.066 Ratings
    Benefit plan administration6.9239 Ratings7.5108 Ratings
    Direct deposit files8.6335 Ratings7.5104 Ratings
    Salary revision and increment management7.4282 Ratings7.596 Ratings
    Reimbursement management7.385 Ratings7.068 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.5
    135 Ratings
    19% below category average
    Employee demographic data00 Ratings6.5111 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0105 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0110 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0122 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5108 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.5
    118 Ratings
    21% below category average
    Approval workflow00 Ratings6.5116 Ratings
    Balance details00 Ratings6.0114 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.9
    134 Ratings
    16% below category average
    View and generate pay and benefit information00 Ratings7.5128 Ratings
    Update personal information00 Ratings8.0134 Ratings
    View company policy documentation00 Ratings7.0121 Ratings
    Employee recognition00 Ratings4.565 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.3
    107 Ratings
    17% below category average
    Report builder00 Ratings6.0103 Ratings
    Pre-built reports00 Ratings7.5105 Ratings
    Ability to combine HR data with external data00 Ratings5.566 Ratings
    Onboarding
    Comparison of Onboarding features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.5
    114 Ratings
    19% below category average
    New hire portal00 Ratings7.5113 Ratings
    Manager tracking tools00 Ratings5.593 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    2.8
    43 Ratings
    95% below category average
    Corporate goal setting00 Ratings3.039 Ratings
    Individual goal setting00 Ratings3.042 Ratings
    Line-of sight-visibility00 Ratings2.137 Ratings
    Performance tracking00 Ratings3.039 Ratings
    Performance Management
    Comparison of Performance Management features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    6.5
    60 Ratings
    19% below category average
    Performance plans00 Ratings6.557 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.055 Ratings
    Review reminders00 Ratings7.055 Ratings
    Multiple review frequency00 Ratings7.051 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    60% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paycor and TriNet HR Plus
    Feature
    Paycor
    -
    Ratings
    TriNet HR Plus
    4.9
    28 Ratings
    45% below category average
    Job Requisition Management00 Ratings5.222 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.216 Ratings
    Job Search Site Posting00 Ratings5.218 Ratings
    Duplicate Candidate Prevention00 Ratings3.220 Ratings
    Applicant Tracking00 Ratings4.219 Ratings
    Notifications and Alerts00 Ratings5.525 Ratings
    Best Alternatives
    PaycorTriNet HR Plus
    Small Businesses
    OnPay
    Score9.9 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    APS
    Score1.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaycorTriNet HR Plus
    Likelihood to Recommend
    6.7
    (370 ratings)
    6.5
    (144 ratings)
    Likelihood to Renew
    8.0
    (21 ratings)
    8.5
    (11 ratings)
    Usability
    7.2
    (338 ratings)
    6.5
    (35 ratings)
    Availability
    10.0
    (3 ratings)
    9.1
    (4 ratings)
    Performance
    10.0
    (3 ratings)
    8.5
    (4 ratings)
    Support Rating
    5.1
    (57 ratings)
    8.8
    (42 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (18 ratings)
    9.1
    (4 ratings)
    Configurability
    10.0
    (4 ratings)
    8.8
    (4 ratings)
    Ease of integration
    10.0
    (2 ratings)
    9.1
    (3 ratings)
    Product Scalability
    10.0
    (3 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    8.9
    (4 ratings)
    User Testimonials
    PaycorTriNet HR Plus
    Likelihood to Recommend
    Paycor Inc
    In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Paycor Inc
    • Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
    • Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
    • Tax filings work fairly well for us and have always been accurate.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Paycor Inc
    • Administrative/C-Suite level of canned reports and dashboards
    • Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
    • More options to build an org chart
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Paycor Inc
    Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Paycor Inc
    Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Paycor Inc
    I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
    Incentivized
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Paycor Inc
    For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Paycor Inc
    I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Paycor Inc
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Paycor Inc
    The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
    Incentivized
    Read full review
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Paycor Inc
    Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    Paycor Inc
    They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Paycor Inc
    I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
    Incentivized
    Read full review
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    Paycor Inc
    • Number wise, this takes field employees LESS time to execute their process THUS saving money in the field.
    • This takes the office staff MORE time to process what the field is doing and costing MORE money on an executive level as opposed to an hourly or field level.
    • The ROI was not considered while joining as the amount of employees involved necessitated a change in the previous system.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    Paycor Screenshots

    Screenshot of the real-time data insights that support critical business decisions.Screenshot of Paycor's expense reportingScreenshot of the recruiting processes streamlined in PaycorScreenshot of workforce scheduling in PaycorScreenshot of Paycor's mobile app, that allows employees to punch in and out from their phonesScreenshot of the Paycor Home Screen

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management