Paycor vs. PeopleFluent

In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.

PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.

Incentivized

• Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
• Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
• Tax filings work fairly well for us and have always been accurate.

Incentivized

• It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
• It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
• The handling of time sheets and expense reports is very easy to manage.

• Administrative/C-Suite level of canned reports and dashboards
• Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
• More options to build an org chart

Incentivized

• The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
• Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
• Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.

Incentivized

Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team

Incentivized

PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.

Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.

Incentivized

PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?

Incentivized

I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.

Incentivized

For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!

Incentivized

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.

Incentivized

The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown

Incentivized

Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.

Incentivized

I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level

Incentivized

• Number wise, this takes field employees LESS time to execute their process THUS saving money in the field.
• This takes the office staff MORE time to process what the field is doing and costing MORE money on an executive level as opposed to an hourly or field level.
• The ROI was not considered while joining as the amount of employees involved necessitated a change in the previous system.

Incentivized

• I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
• I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.

Incentivized