Patriot Payroll vs. Access PeopleHR

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.

Incentivized

It's simple to use even for non-technical employees, making it very simple to install even for a workforce that hasn't grown up in the digital age, and for that People HR is the best option to fit in. I haven't got in any situation yet where I see People HR as less appropriate except Applications Tracking Systems as I have never worked on that module much.

Incentivized

• It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
• Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
• The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.

Incentivized

• Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
• The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
• The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.

Incentivized

• Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
• Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
• Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
• Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.

Incentivized

• The UI could do with being more Up to date, i find it easy to use but is quite cartoon like.
• More Details for skills is required, I have some certifications but the system does not recognise the Brand
• Emails that are sent out could use an overhaul as they don't stand out as much as i think they should

Incentivized

It works well because it is cheap for us.

Incentivized

I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.

Incentivized

Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.

Incentivized

I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.

Incentivized

Prior to initially taking out our PeopleHR contract i reviewed many HR systems and PeopleHR seemed the best option as it seemed to have the most functionality for the best price. However that was many years ago now and since being a customer of PeopleHR and now going with Timetastic, i wouldn't recommend PeopleHR. The costs have increased substantially but there hasn't been any significant improvements in the software that we've seen/utilised. There's also a lot of system issues that seem to occur frequently. Not to mention the service has taken a total nosedive since PeopleHR were taken over by Access. Whilst Timetastic is a much more basic system and really just a holiday planner, the cost is cheaper than anything I've seen on the market. For the more HRIS functionality, we've opted to utilise our O365 and create a Sharepoint HR Management Site which is much more cost effecitve us and we can avoid having to deal with Access which is a huge plus

• It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
• It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
• Through the online portal, I can easily track year-to-date taxes my company has paid.

Incentivized

• PeopleHR has reduced the amount of holiday queries coming through to the HR Team. This has saved us around 2 hours per week.
• PeopleHR has increased visibility to line managers of their team and indirect reports for holiday / time management.
• The ATS has enabled us to automate responses/templates to all candidates applying for roles, send updates, reject, invite to interview etc. in a much quicker time frame. This has reduced hours of work writing emails per week.
• PeopleHR has given more responsibility and ownership to our managers to do their roles.

Incentivized