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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score9 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Salesforce Revenue Cloud

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

    $30

    Per User per Month

    Pricing
    PandaDocSalesforce Revenue Cloud
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Basic
    $30
    Per User per Month
    Professional
    $50
    Per User per Month
    Enterprise
    $75
    Per User per Month
    Offerings
    Pricing Offerings
    PandaDocSalesforce Revenue Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    PandaDocSalesforce Revenue Cloud
    Considered Both Products
    PandaDoc
    No answer on this topic
    Salesforce
    Chose Salesforce Revenue Cloud
    I haven't used PandaDoc, but a friend of mine uses it at their organization and recommended it.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    216 Answers
    100%
    Would buy again
    21 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    199 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    215 Answers
    100%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    172 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    177 Answers
    86%
    Implementation went as expected
    12 Answers
    Features
    PandaDocSalesforce Revenue Cloud
    CPQ
    Comparison of CPQ features of PandaDoc and Salesforce Revenue Cloud
    Feature
    PandaDoc
    -
    Ratings
    Salesforce Revenue Cloud
    7.7
    32 Ratings
    12% below category average
    Quote sharing/sending00 Ratings7.931 Ratings
    Product configuration00 Ratings5.132 Ratings
    Configuration options00 Ratings5.130 Ratings
    Pricing rules00 Ratings8.029 Ratings
    Price adjustment00 Ratings8.031 Ratings
    Purchase history and open contracts00 Ratings9.024 Ratings
    Guided selling/Sales portal00 Ratings6.020 Ratings
    CPQ reporting & analytics00 Ratings8.924 Ratings
    CPQ-CRM integration00 Ratings9.929 Ratings
    Attachments to quotes00 Ratings9.031 Ratings
    Order capturing00 Ratings8.014 Ratings
    Best Alternatives
    PandaDocSalesforce Revenue Cloud
    Small Businesses
    Foxit eSign
    Score9.8 out of 10
    QuoteWerks
    Score9.4 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    QuoteWerks
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Conga CPQ
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocSalesforce Revenue Cloud
    Likelihood to Recommend
    9.0
    (322 ratings)
    8.0
    (48 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    9.1
    (1 ratings)
    Usability
    8.3
    (23 ratings)
    8.6
    (3 ratings)
    Availability
    9.1
    (4 ratings)
    9.1
    (1 ratings)
    Performance
    9.6
    (21 ratings)
    8.2
    (1 ratings)
    Support Rating
    6.1
    (23 ratings)
    7.9
    (12 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    -
    (0 ratings)
    Configurability
    2.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (20 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (4 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    PandaDocSalesforce Revenue Cloud
    Likelihood to Recommend
    PandaDoc
    As a small business, the polished, professional look of every PandaDoc document never fails to impress our clients. It's seamless and easy to collect e-signatures, a huge plus, as many e-signature software services provide only that feature for a cost, without the other features PandaDoc has. I am disappointed that the pricing tiers recently changed, so now you get less value for the price. PandaDoc has been great for sending proposals to our clients which include the terms of agreement and the price we quote them, with space at the end for them to sign upon approval. This signals to us that they've accepted and we proceed by sending them an invoice (through another software). Ideally, PandaDoc would automatically follow up or simultaneously send an invoice as well - but this is a Business Plan feature now. But love that we can track when prospects open our documents. We used to pay $35/month for the Essentials Plan, which no longer exists and has become the Starter Plan, which no longer includes unlimited templates or pricing tables - those are Business Plan features. So that downgrade in value was disappointing as it's not a cheap service for a small business, and I'm considering moving to their free plan.
    Incentivized
    Read full review
    Salesforce
    What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
    Read full review
    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Salesforce
    • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
    • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
    • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
    Incentivized
    Read full review
    Cons
    PandaDoc
    • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
    • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
    • Loading screens are sometimes long
    Incentivized
    Read full review
    Salesforce
    • Our Salesforce is very messy, which tells me it's not super easy to clean up.
    • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
    • Sometimes when saving it doesn't seem like things actually save.
    Incentivized
    Read full review
    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Salesforce
    The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
    Read full review
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Salesforce
    After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
    Read full review
    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Salesforce
    There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
    Incentivized
    Read full review
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Salesforce
    There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
    Incentivized
    Read full review
    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    PandaDoc
    • Our business has received a positive impact by saving time on creating, editing, and sending documents/quotes to clients.
    • We also have had greater employee efficiency due to a faster and more seamless proposal and document management process.
    • We have received a higher close rate as well considering the user is able to e-sign the document, pay, and complete the quote seamlessly.
    Incentivized
    Read full review
    Salesforce
    • Salesforce CPQ has helped a lot with overall visibility to the quote to order process. Reps have more insight into the business and the business has more insight into Sales Rep interactions. This makes troubleshooting issues much easier.
    • Our reporting capabilities have improved immensely. The ability to easily create fields allows you to capture new data points very easily.
    • Communication in Salesforce CPQ and Salesforce, in general, is a big improvement for our business. The ability to have a chatter feed on any object is very helpful. This can also be used for feed tracking to give some basic change management controls/history.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

    Salesforce Revenue Cloud Screenshots

    Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.