Palo Alto Networks Prisma SD-WAN vs. SD-WAN Concierge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Palo Alto Networks Prisma SD-WAN
Score 7.8 out of 10
N/A
Prisma SD-WAN (formerly known as CloudGenix but now as Prisma from Palo Alto Networks since being acquired in April 2020) offers an Autonomous SD-WAN solution, designed to provide app-policies aligned to business intent, along with direct access to multi-cloud and dev-ops frameworks to deliver unparalleled productivity gains, and cost-savings compared to first generation SD-WAN alternatives.N/A
SD-WAN Concierge
Score 1.0 out of 10
N/A
Windstream offers SD-WAN Concierge, a software-defined WAN solution which includes security policy, proactive monitoring and optimization, centralized management of routing policy, and other application and access management and optimization features.N/A
Pricing
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Editions & Modules
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Offerings
Pricing Offerings
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Best Alternatives
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Small Businesses

No answers on this topic

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Medium-sized Companies
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
Enterprises
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Likelihood to Recommend
9.0
(0 ratings)
1.0
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
Palo Alto Networks Prisma SD-WANSD-WAN Concierge
Likelihood to Recommend
It is well suited for any company who would like to implement an SDWan solution. Their Implementation team is well suited to analyze your existing infrastructure and build out the SDWan solution to meet your company needs. Their portals are user-friendly and easy to navigate and they are continually adding new and improved features.
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The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
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Pros
  • Circuit Monitoring
  • QOS of network traffic
  • High Availability
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  • Failover is easy, no single point of failure, provided you have the bandwidth.
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Cons
  • Some warning messages are hard to pinpoint the actual issue.
  • Support was faster at first, seems to not be as quick as in the beginning.
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  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
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Support Rating
The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.
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Alternatives Considered
CloudGenix is the first product with SDWAN that we have used. There are others out there, but I cannot speak to those as I do not have any experience with them.
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Return on Investment
  • It has saved us a lot of money moving from an MPLS connection.
  • It has given better video quality with international calls.
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  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
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ScreenShots