TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Palo Alto Networks Cortex XSOAR

    Score7.1 out of 10
    N/ACortex XSOAR, formerly Demisto and now from Palo Alto Networks since it was acquired in March 2019, provides orchestration to enable security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. Its playbooks are powered by hundreds of integrations and thousands of security actions, striking the right balance between rapid machine execution and nuanced human oversight.N/A

    Splunk SOAR

    Score9 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Considered Both Products
    Palo Alto Networks
    No answer on this topic
    Cisco
    Chose Splunk SOAR
    If you use Splunk SIEM, you might wanna use Splunk soar, too. one vendor for SIEM and SOAR, and you do not need to think about integration, etc. Easy to use if we compare to other SOARs, chat and war rooms are great, and almost every action that we need is already created in …
    Incentivized
    Chose Splunk SOAR
    Simple to utilize GUI, you'll have with you possess add-ons, Numerous integrations in existing arrangements and tools. It could be an extraordinary organizational tool that can be utilized for any kind of coordination, not as it were security.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    93%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    97%
    Implementation went as expected
    36 Answers
    Best Alternatives
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score9 out of 10
    No answers on this topic
    Enterprises
    Splunk SOAR
    Score9 out of 10
    Palo Alto Networks Cortex XSOAR
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Likelihood to Recommend
    8.2
    (8 ratings)
    8.1
    (40 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.5
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (40 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Palo Alto Networks Cortex XSOARSplunk SOAR
    Likelihood to Recommend
    Palo Alto Networks
    XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
    problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
    of a button.
    ●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
    emails, resulting in compromise through human error.
    ●Security Teams aren’t able to follow set processes while responding to phishing alerts.
    They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
    other tools. Each tool has different consoles, data conventions, and contexts,
    making it difficult for security teams to fill in the gaps while minimizing
    errors. XSOAR is less suited for analyzing traffic.
    Incentivized
    Read full review
    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
    Read full review
    Pros
    Palo Alto Networks
    • Automation with immediate security responses.
    • Comprehensive phishing protection and increased email protection.
    • Analysis and reporting feature.
    • Intuitive and easy-to-view panels.
    • Alerts by email and sms of incidents for the administration.
    • Centralized monitoring.
    Incentivized
    Read full review
    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
    Read full review
    Cons
    Palo Alto Networks
    • The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
    • The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
    • Also, I would love to have search areas more interactive and easier to navigate.
    Read full review
    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
    Incentivized
    Read full review
    Likelihood to Renew
    Palo Alto Networks
    It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.
    Incentivized
    Read full review
    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
    Read full review
    Usability
    Palo Alto Networks
    No answers on this topic
    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
    Incentivized
    Read full review
    Performance
    Palo Alto Networks
    No answers on this topic
    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
    Incentivized
    Read full review
    Support Rating
    Palo Alto Networks
    No answers on this topic
    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
    Read full review
    In-Person Training
    Palo Alto Networks
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
    Incentivized
    Read full review
    Online Training
    Palo Alto Networks
    No answers on this topic
    Cisco
    I followed training for Phantom admins and it opened a world for me
    Incentivized
    Read full review
    Implementation Rating
    Palo Alto Networks
    It was much easier than we all anticipated.
    Incentivized
    Read full review
    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
    Incentivized
    Read full review
    Alternatives Considered
    Palo Alto Networks
    The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.
    Incentivized
    Read full review
    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
    Incentivized
    Read full review
    Scalability
    Palo Alto Networks
    No answers on this topic
    Cisco
    me and the customers I encountered found it flexible and scalable
    Incentivized
    Read full review
    Return on Investment
    Palo Alto Networks
    • Demisto has Eased malware analysis and threat hunting
    • With Demisto, it is simple to create playbooks and scripts
    • This is helped automate policy configurations on our PA firewalls through Panorama
    Incentivized
    Read full review
    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
    Read full review
    ScreenShots