Palo Alto Networks Cortex XSOAR vs. ServiceNow Security Operations

XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
of a button.
●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
emails, resulting in compromise through human error.
●Security Teams aren’t able to follow set processes while responding to phishing alerts.
They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
other tools. Each tool has different consoles, data conventions, and contexts,
making it difficult for security teams to fill in the gaps while minimizing
errors. XSOAR is less suited for analyzing traffic.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automation with immediate security responses.
• Comprehensive phishing protection and increased email protection.
• Analysis and reporting feature.
• Intuitive and easy-to-view panels.
• Alerts by email and sms of incidents for the administration.
• Centralized monitoring.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
• The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
• Also, I would love to have search areas more interactive and easier to navigate.

• Integration with other third party applications.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was much easier than we all anticipated.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Demisto has Eased malware analysis and threat hunting
• With Demisto, it is simple to create playbooks and scripts
• This is helped automate policy configurations on our PA firewalls through Panorama

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info