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Palo Alto Networks Cortex XSOAR vs. ReliaQuest GreyMatter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Palo Alto Networks Cortex XSOAR

    Score7.1 out of 10
    N/ACortex XSOAR, formerly Demisto and now from Palo Alto Networks since it was acquired in March 2019, provides orchestration to enable security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response. Its playbooks are powered by hundreds of integrations and thousands of security actions, striking the right balance between rapid machine execution and nuanced human oversight.N/A

    ReliaQuest GreyMatter

    Score9.8 out of 10
    N/AReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
    Pricing
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Considered Both Products
    Palo Alto Networks
    No answer on this topic
    ReliaQuest
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Splunk SOAR
    Score9 out of 10
    No answers on this topic
    Enterprises
    Splunk SOAR
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Likelihood to Recommend
    8.2
    (8 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Palo Alto Networks Cortex XSOARReliaQuest GreyMatter
    Likelihood to Recommend
    Palo Alto Networks
    XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
    problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
    of a button.
    ●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
    emails, resulting in compromise through human error.
    ●Security Teams aren’t able to follow set processes while responding to phishing alerts.
    They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
    other tools. Each tool has different consoles, data conventions, and contexts,
    making it difficult for security teams to fill in the gaps while minimizing
    errors. XSOAR is less suited for analyzing traffic.
    Incentivized
    Read full review
    ReliaQuest
    Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
    Incentivized
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    Pros
    Palo Alto Networks
    • Automation with immediate security responses.
    • Comprehensive phishing protection and increased email protection.
    • Analysis and reporting feature.
    • Intuitive and easy-to-view panels.
    • Alerts by email and sms of incidents for the administration.
    • Centralized monitoring.
    Incentivized
    Read full review
    ReliaQuest
    • SOC service.
    • Managed services.
    • Correlation searches.
    Incentivized
    Read full review
    Cons
    Palo Alto Networks
    • The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
    • The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
    • Also, I would love to have search areas more interactive and easier to navigate.
    Read full review
    ReliaQuest
    • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
    • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
    Incentivized
    Read full review
    Likelihood to Renew
    Palo Alto Networks
    It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Implementation Rating
    Palo Alto Networks
    It was much easier than we all anticipated.
    Incentivized
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    ReliaQuest
    No answers on this topic
    Alternatives Considered
    Palo Alto Networks
    The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.
    Incentivized
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    ReliaQuest
    Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
    Incentivized
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    Return on Investment
    Palo Alto Networks
    • Demisto has Eased malware analysis and threat hunting
    • With Demisto, it is simple to create playbooks and scripts
    • This is helped automate policy configurations on our PA firewalls through Panorama
    Incentivized
    Read full review
    ReliaQuest
    • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
    • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
    Incentivized
    Read full review
    ScreenShots