Cortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.
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Trellix Helix
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Trellix Helix (formerly FireEye Helix) is a SIEM solution providing a non-malware threat detection solution.
$0
Events per second
Pricing
Palo Alto Networks Cortex XDR
Trellix Helix
Editions & Modules
No answers on this topic
Helix Console
$0
Events per second
Helix Enterprise
$0
Events per second
Offerings
Pricing Offerings
Palo Alto Networks Cortex XDR
Trellix Helix
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
Palo Alto Networks Cortex XDR
Trellix Helix
Features
Palo Alto Networks Cortex XDR
Trellix Helix
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Palo Alto Networks Cortex XDR
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Ratings
Trellix Helix
8.5
Ratings
9% above category average
Centralized event and log data collection
00 Ratings
8.50 Ratings
Correlation
00 Ratings
8.00 Ratings
Event and log normalization/management
00 Ratings
8.50 Ratings
Deployment flexibility
00 Ratings
8.40 Ratings
Integration with Identity and Access Management Tools
In a scenario where EDR is a requirement or necessity XDR performs well with or without a SIEM. There are millions of events and logs to parse through and XDR is capable of handling the large load. On top of the large data that is being parsed, features such as Live Terminal, File Retrieval, OS support, and general Metrics, the tool has room to grow and provide a lot for a Security team or organization. Incident Response is a great example of how XDR can shine
Overall, we've had a great experience with FireEye Helix and would recommend it to organizations looking to improve their operational security. We've found Helix to be a great way to collect and analyze revenant security events and take action. Having a single pane of glass makes this process much more efficient. Prior to moving to FireEye Helix, we had different teams sending data to different applications, which resulted in confusion and critical data being missed.
We encountered some glitch in a certain version of the agent. When we deployed newer version, the policy set on the previous version was white-listed/overwritten.
Moving to encrypted based connection (communication between agent to server) is troublesome, coz we need to uninstall the agent first.
Need to have a more flexible reports/dashboard where we can customize it
We feed Traps log to our SIEM, however the information sent to the SIEM was not complete, but we need to investigate more probably some faults are on us
Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
Traps provided us with a cloud-based platform that made our lives a lot simpler. Nothing like Traps exists in the market and I've never used anything like it. Others, on the other hand, were a lot slower to respond. Malwarebytes and other enterprise-level malware software are also available, but they do not fall under the same heading.
It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.
Helix has had a significant impact on CSOC visibility efforts across the organization.
Helix fills the logging and alerting gaps that are missing across the infrastructure side.
Having a single pane of glass allows teams to more efficiently run incidents. Additionally, Helix is integrated with ServiceNow providing enhanced and efficient case management for all Helix alerts.
