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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OutSystems

    Score7.3 out of 10
    N/AThe OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.

    $4,000

    per month

    ServiceNow App Engine

    Score7 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
    Pricing
    OutSystemsServiceNow App Engine
    Editions & Modules
    Basic
    $4,000.00
    per month
    Pro
    $10,000.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OutSystemsServiceNow App Engine
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OutSystemsServiceNow App Engine
    Considered Both Products
    OutSystems
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    51 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    51 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    39 Answers
    No answers on this topic
    Features
    OutSystemsServiceNow App Engine
    Low-Code Development
    Comparison of Low-Code Development features of OutSystems and ServiceNow App Engine
    Feature
    OutSystems
    7.9
    53 Ratings
    6% below category average
    ServiceNow App Engine
    7.5
    6 Ratings
    11% below category average
    Visual Modeling5.150 Ratings6.66 Ratings
    Drag-and-drop Interfaces8.051 Ratings9.05 Ratings
    Platform Security6.150 Ratings7.66 Ratings
    Platform User Management8.048 Ratings7.06 Ratings
    Reusability10.053 Ratings8.05 Ratings
    Platform Scalability10.050 Ratings6.96 Ratings
    Best Alternatives
    OutSystemsServiceNow App Engine
    Small Businesses
    Zoho Creator
    Score9.5 out of 10
    Zoho Creator
    Score9.5 out of 10
    Medium-sized Companies
    AppSheet
    Score9 out of 10
    AppSheet
    Score9 out of 10
    Enterprises
    Mendix
    Score7.1 out of 10
    OutSystems
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OutSystemsServiceNow App Engine
    Likelihood to Recommend
    7.0
    (130 ratings)
    7.0
    (7 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (4 ratings)
    7.6
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.5
    (44 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OutSystemsServiceNow App Engine
    Likelihood to Recommend
    OutSystems
    Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
    Incentivized
    Read full review
    ServiceNow
    When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.
    Incentivized
    Read full review
    Pros
    OutSystems
    • Developing end user interfaces with ease and speed with a modern look and feel.
    • First class low code development to reduce time to market with visual programming
    • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
    Incentivized
    Read full review
    ServiceNow
    • Perfect tools for easy task management.
    • Coordination platform.
    • Effective project documentation.
    Incentivized
    Read full review
    Cons
    OutSystems
    • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
    • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
    • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
    Incentivized
    Read full review
    ServiceNow
    • Improve the UI of the environment
    • The left panel in service now is clumsy that can be improved.
    • Connect service now with callers email for any notification related to any incident raised.
    Incentivized
    Read full review
    Likelihood to Renew
    OutSystems
    We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    OutSystems
    OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
    Incentivized
    Read full review
    ServiceNow
    overall it's a good software, but I think it could be updated to give it an edge over other platforms
    Incentivized
    Read full review
    Reliability and Availability
    OutSystems
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Support Rating
    OutSystems
    The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    In-Person Training
    OutSystems
    Excellent material full of hands on that improve the understanding of the platform.
    Read full review
    ServiceNow
    No answers on this topic
    Online Training
    OutSystems
    The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
    Read full review
    ServiceNow
    No answers on this topic
    Implementation Rating
    OutSystems
    In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
    This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
    Incentivized
    Read full review
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    OutSystems
    I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
    Read full review
    ServiceNow
    ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
    Incentivized
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    Scalability
    OutSystems
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    OutSystems
    • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
    • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
    Incentivized
    Read full review
    ServiceNow
    • Effective and profitable multiple project management platform.
    • The tracking of project activities and contract management the tool is amazing.
    • Effective solution of files sharing and easy project comment sharing software.
    • Intuitive collaboration solution.
    Incentivized
    Read full review
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