TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OutboundEngine

    Score8.5 out of 10
    N/AOutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with professionally designed, branded campaigns. Benefits include: driving engagement, surfacing warm leads from current contacts, generating referrals and repeat business from their existing contacts, social…

    $199

    per user

    Pricing
    OutboundEngine
    Editions & Modules
    Essential
    $199
    per user
    Value
    $299
    per user
    Premium
    $499
    per user
    Offerings
    Pricing Offerings
    OutboundEngine
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup Fee$99 per user
    Additional DetailsMore information is available on the vendor's website.
    More Pricing Information
    Community Pulse
    OutboundEngine
    Considered Both Products
    Elm Street Technology
    Chose OutboundEngine
    I do not use any other similar products at this time. Several of the options that are available to me (CRMs) offer similar options but are more effort on my side. OutboundEngine is more or less automatic and I love that!
    Incentivized
    Chose OutboundEngine
    none
    Incentivized
    Chose OutboundEngine
    I've always done my own newsletters etc. so I don't have experience with other companies that provide content services.
    Incentivized
    Chose OutboundEngine
    I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but …
    Incentivized
    Chose OutboundEngine
    I have not opted for others. However, I do add my own offerings and content making me realize just how easy and cost-effective this is to do in spite of the volume OE provides. I do like postings to attract others and not be the same as others in my community.
    Incentivized
    Chose OutboundEngine
    OutboundEngine is more of a general information program that with more frequent postings. My clients are more interested in this type of postings, than one on a home I sold or open house that I am doing. However, I do have a free email program that I use several times a month …
    Incentivized
    Chose OutboundEngine
    I need automated upkeep, and someone to sort out my heart
    Incentivized
    Chose OutboundEngine
    have used others in the past Personally I have not received any benefit in productivity from the program yes it tells me who is looking and who is most active. but that is it
    Incentivized
    Chose OutboundEngine
    I also use PressLike. What I like about OutboundEngine is it uses my email database to send relative topics to my clients along with social media postings. PressLike offers primarily social media, but offers more customizable ways to market myself, my listings and any other …
    Incentivized
    Chose OutboundEngine
    Intouch systems was a service I used but I don't think it is any of the ones referenced in the list. I constantly had to go in and repost things because it couldn't post to my accounts. It did also send out emails, but it wasn't getting on my social media. It was 1/3 the price …
    Incentivized
    Chose OutboundEngine
    better content but Top of Mind has better records for client usage
    Incentivized
    Chose OutboundEngine
    It’s easier for me. They handle everything and they notify me and send me my stats and it’s more affordable.
    Incentivized
    Chose OutboundEngine
    N/A never tried anyone else.
    Incentivized
    Chose OutboundEngine
    BNTouch is great for creating and sending mass emails but misses the automated feature entirely.
    Incentivized
    Chose OutboundEngine
    There really aren't a lot of companies out there with good Real Estate Chat solutions.
    Incentivized
    Chose OutboundEngine
    Would not use them again
    Incentivized
    Chose OutboundEngine
    In my opinion, they sold themselves well making false promises
    Incentivized
    Chose OutboundEngine
    OBE has automated emails, that are industry-specific, so I don't have to create them. On the surface, this is a plus, but my lead generation results have been very poor. Started writing my own emails, now the advantage from OBE is gone. OBE has social media posts, this is a …
    Incentivized
    Chose OutboundEngine
    Much easier to use. Representative actively engages and schedules monthly meetings and training.
    Incentivized
    Chose OutboundEngine
    We have not used another service.
    Incentivized
    Chose OutboundEngine
    Affordability is important and OutboundEngine is affordable. I like the expertise in this field they have. I really appreciate they don’t constantly bother me trying to sell me more services, etc. Any time I have needed to call the company, their reps are always available. …
    Incentivized
    Chose OutboundEngine
    OutboundEngine has better staff support, a higher level of website maintenance/knowledge for future clients.
    Incentivized
    Chose OutboundEngine
    My company offers a service called Octopost where they post to my social media platforms, but I don't feel like the content is as good and it doesn't reach as much of my database as the OutboundEngine newsletters do.
    Incentivized
    Chose OutboundEngine
    Have never used another service. They do a nice job at what they do.
    Incentivized
    Chose OutboundEngine
    I selected OutboundEngine after hearing about it from a friend. I had never used a similar product before.
    Incentivized
    Key User Insights
    Would buy again
    75%
    Would buy again
    41 Answers
    Delivers good value for the price
    74%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    46 Answers
    Features
    OutboundEngine
    Email & Online Marketing
    Comparison of Email & Online Marketing features of OutboundEngine
    Feature
    OutboundEngine
    8.1
    49 Ratings
    9% above category average
    Mobile optimization8.643 Ratings
    Email deliverability reporting7.649 Ratings
    List management7.943 Ratings
    Lead Management
    Comparison of Lead Management features of OutboundEngine
    Feature
    OutboundEngine
    5.3
    38 Ratings
    24% below category average
    Automated sales alerts and tasks5.338 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of OutboundEngine
    Feature
    OutboundEngine
    7.8
    47 Ratings
    17% above category average
    Social sharing and campaigns7.847 Ratings
    Best Alternatives
    OutboundEngine
    Small Businesses
    monday marketer
    Score8.5 out of 10
    Medium-sized Companies
    LocaliQ
    Score9 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    OutboundEngine
    Likelihood to Recommend
    8.3
    (60 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    Usability
    6.4
    (6 ratings)
    Availability
    8.8
    (27 ratings)
    Support Rating
    7.9
    (24 ratings)
    User Testimonials
    OutboundEngine
    Likelihood to Recommend
    Elm Street Technology
    OutboundEngine does a referral campaign and I've been able to close a couple of deals based on getting in touch with people who engage with this campaign and state they could use my services in the next 6 months. This is a great follow up tool for those you may or may not know are going to be needing your services.
    Incentivized
    Read full review
    Pros
    Elm Street Technology
    • The content that they generate to send to our clients is relevant and the clients want to engage with us. It makes us appear more professional and consistent, even though we are a smaller company.
    • It helps us stay in touch with clients and helps us stay top of mind. We are able to generate more new business leads if we are in consistent contact with current, former, and potential clients.
    • Their customer service and support is outstanding. All my questions were answered and I went into the program feeling confident and knowledgeable.
    Read full review
    Cons
    Elm Street Technology
    • I do not like the use of drawings to attract new customers, and they have ignored my requests to eliminate that for my personal emails.
    • I do not like it when a competitor in my immediate market has the same posts. It cheapens the service or makes it appear that I am simply sharing another's post.
    Incentivized
    Read full review
    Likelihood to Renew
    Elm Street Technology
    The biggest issue is poor ROI. The second biggest issue is rigid customer service process, lack of a sense of urgency, and inability to reach out to upper management with issues.
    Read full review
    Usability
    Elm Street Technology
    Overall, OutboundEngine is very user friendly. It is simple to set up and explore, and if there are any issues or questions, the customer service team and account managers are always available to help. They are very knowledgeable and were able to explain everything in detail to me. The program is easy to navigate and helps me stay organized, and an uncomplicated and straightforward solution was exactly what I was looking for
    Read full review
    Reliability and Availability
    Elm Street Technology
    I haven't had to contact Outbound Engine because I haven't had any application errors or unplanned outages. I basically have had such a trouble free experience with them that I haven't had to call. Everything is automated and I get a notice to review every isse. I suppose if I personalized the newsletter a bit more and added some of my own articles, I would need to contact them, (which I should really start to do) but so far things have been so on point, I haven't felt the need.
    Incentivized
    Read full review
    Support Rating
    Elm Street Technology
    The customer service was excellent! Everyone I spoke to was kind and knowledgeable. My account manager was easily reachable. Setup of the OutboundEngine program was explained really thoroughly, and we knew how we could best use the product to meet the needs of our clients and get our online and social media presence off the ground.
    Read full review
    Alternatives Considered
    Elm Street Technology
    I selected it for the ability to have an automated system do 3 things all at once, social media posts, emails and the instant communication with the chat box. I have never seen a chat come through that lead to a helpful client touchpoint. I have never used another product but have since begun to weigh some of the less expensive options.
    Incentivized
    Read full review
    Return on Investment
    Elm Street Technology
    • One client identified how one article I sent that he read saved him from having to replace his entire AC system.
    • One client actually thought I was sending this to him personally because I valued him
    • One of the above transacted with me twice for over $3M in sales
    Incentivized
    Read full review
    ScreenShots

    OutboundEngine Screenshots

    Screenshot of Automated Social Media MarketingScreenshot of A personalized snapshot of your account activity and warmest leads.Screenshot of Personally designed, tested, and automated emails