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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Oracle SalesSalesmate
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Oracle SalesSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Oracle SalesSalesmate
    Considered Both Products
    Oracle
    No answer on this topic
    Rapidops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    98%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    Oracle SalesSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    7.3
    16 Ratings
    5% below category average
    Salesmate
    8.0
    46 Ratings
    4% above category average
    Customer data management / contact management7.016 Ratings10.045 Ratings
    Workflow management8.515 Ratings9.945 Ratings
    Territory management5.015 Ratings9.09 Ratings
    Opportunity management6.014 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings7.345 Ratings
    Contract management7.013 Ratings5.928 Ratings
    Quote & order management7.015 Ratings5.626 Ratings
    Interaction tracking8.214 Ratings7.839 Ratings
    Channel / partner relationship management8.212 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    4.7
    14 Ratings
    46% below category average
    Salesmate
    7.7
    19 Ratings
    2% above category average
    Case management6.014 Ratings7.417 Ratings
    Call center management4.012 Ratings7.918 Ratings
    Help desk management4.012 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    8.5
    12 Ratings
    11% above category average
    Salesmate
    6.3
    44 Ratings
    18% below category average
    Lead management9.212 Ratings6.643 Ratings
    Email marketing7.710 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    8.4
    13 Ratings
    10% above category average
    Salesmate
    8.4
    41 Ratings
    10% above category average
    Task management9.212 Ratings8.941 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.013 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    5.0
    15 Ratings
    41% below category average
    Salesmate
    7.6
    43 Ratings
    0% above category average
    Forecasting5.014 Ratings7.831 Ratings
    Pipeline visualization4.014 Ratings7.843 Ratings
    Customizable reports6.015 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    5.5
    16 Ratings
    31% below category average
    Salesmate
    6.9
    45 Ratings
    8% below category average
    Custom fields6.016 Ratings7.344 Ratings
    Custom objects6.016 Ratings6.733 Ratings
    Scripting environment5.014 Ratings6.521 Ratings
    API for custom integration5.015 Ratings7.127 Ratings
    Security
    Comparison of Security features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    8.0
    17 Ratings
    4% below category average
    Salesmate
    8.0
    41 Ratings
    4% below category average
    Single sign-on capability8.016 Ratings7.834 Ratings
    Role-based user permissions8.016 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    8.2
    11 Ratings
    11% above category average
    Salesmate
    -
    Ratings
    Social data8.511 Ratings00 Ratings
    Social engagement8.011 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    8.2
    13 Ratings
    11% above category average
    Salesmate
    7.0
    35 Ratings
    5% below category average
    Marketing automation8.312 Ratings7.035 Ratings
    Compensation management8.011 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Salesmate
    Feature
    Oracle Sales
    4.0
    14 Ratings
    59% below category average
    Salesmate
    6.3
    42 Ratings
    15% below category average
    Mobile access4.014 Ratings6.342 Ratings
    Best Alternatives
    Oracle SalesSalesmate
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesSalesmate
    Likelihood to Recommend
    8.0
    (39 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    7.0
    (12 ratings)
    10.0
    (45 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (11 ratings)
    1.4
    (42 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (16 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle SalesSalesmate
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.