Oracle Real User Experience Insight (discontinued) vs. Splunk Observability Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Real User Experience Insight (discontinued)
Score 9.0 out of 10
N/A
Oracle's Real User Experience Insight was a tool designed to maximize the value of their business-critical applications by delivering insight into real end-user experiences. The tool was deprecated in 2023 and is no longer available.N/A
Splunk Observability Cloud
Score 9.0 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$15
per month (billed annually) per host
Pricing
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Editions & Modules
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Best Alternatives
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Likelihood to Recommend
8.7
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.4
(0 ratings)
Usability
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
Oracle Real User Experience Insight (discontinued)Splunk Observability Cloud
Likelihood to Recommend
Useful if the matrixes are used with maximum attention.
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The query language is relatively easy and flexible when looking into an application's problems. These queries can then be used for alerts, reports, and dashboards. I believe Splunk is a platform that can help a system grow into its proactive application management, using incidents to add insights as needed without trying to work out every scenario in advance.
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Pros
  • KPI dashboard
  • Data Browser
  • Performance and Violation Overview
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  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
  • High cost.
  • Training is very expensive.
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  • An indicator for errors on the navigations pane so that we don't have to go through each tab.
  • As we go more and more cloud maybe you guys can implement a pay-as-you-use strategy so that small companies using it not frequently can also afford it.
  • That's it can't think of any and it wont let me skip to next question. Thanks
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Likelihood to Renew
No answers on this topic
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
No answers on this topic
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Support Rating
No answers on this topic
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
No answers on this topic
Follow a training before starting.
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Alternatives Considered
DbProtect is a leading security software designed for large-sized businesses. DbProtect cloud and Oracle Real User Experience Insight can be used on-premises. DbProtect is considered more expensive to implement than Oracle Real User Experience Insight so we think it is profitable to use Oracle Real User Experience Insight rather than DbProtect.
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We initially chose Splunk Observability Cloud because it promised full-stack visibility and tighter integration. The other tools didn't offer this as part of the core package. Their analytics and real-time dashboards looked strong during the demo but it turned out to a lot heavier and more complex than expected. If I had to decide again, I’d probably go with something more streamlined and easier to manage.
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Return on Investment
  • Executive dashboard.
  • RUEI can be used to monitor end-user activity and business services.
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  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud