Oracle Real User Experience Insight (discontinued) vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Real User Experience Insight (discontinued)
Score 9.0 out of 10
N/A
Oracle's Real User Experience Insight was a tool designed to maximize the value of their business-critical applications by delivering insight into real end-user experiences. The tool was deprecated in 2023 and is no longer available.N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
Oracle Real User Experience Insight (discontinued)AlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle Real User Experience Insight (discontinued)AlertSite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle Real User Experience Insight (discontinued)AlertSite
Features
Oracle Real User Experience Insight (discontinued)AlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Oracle Real User Experience Insight (discontinued)
-
Ratings
AlertSite
7.6
Ratings
0% below category average
Application monitoring00 Ratings8.00 Ratings
Database monitoring00 Ratings6.50 Ratings
Threshold alerts00 Ratings8.00 Ratings
Predictive capabilities00 Ratings7.00 Ratings
Application performance management console00 Ratings7.50 Ratings
Collaboration tools00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications00 Ratings8.00 Ratings
Application dependency mapping and thresholding00 Ratings7.50 Ratings
Virtualization monitoring00 Ratings8.00 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.00 Ratings
IT Asset Discovery00 Ratings7.50 Ratings
Best Alternatives
Oracle Real User Experience Insight (discontinued)AlertSite
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
GitLab
GitLab
Score 8.7 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Real User Experience Insight (discontinued)AlertSite
Likelihood to Recommend
8.7
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
3.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
2.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Oracle Real User Experience Insight (discontinued)AlertSite
Likelihood to Recommend
Useful if the matrixes are used with maximum attention.
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AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
  • KPI dashboard
  • Data Browser
  • Performance and Violation Overview
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  • What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
  • Tool has very handy and easy UI.
  • It is very well in end to end Application URL monitoring and Front page URL monitoring.
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Cons
  • High cost.
  • Training is very expensive.
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  • Support is inconsistent at times in terms of quality and response.
  • Monitoring locations would have issues.
  • Dashboard would go unavailable at times or lag behind.
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Likelihood to Renew
No answers on this topic
Reviewing other cost saving options
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Usability
No answers on this topic
Pretty good product only issue was cost
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Support Rating
No answers on this topic
I've been unable to contact support after several attempts.
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Alternatives Considered
DbProtect is a leading security software designed for large-sized businesses. DbProtect cloud and Oracle Real User Experience Insight can be used on-premises. DbProtect is considered more expensive to implement than Oracle Real User Experience Insight so we think it is profitable to use Oracle Real User Experience Insight rather than DbProtect.
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We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
  • Executive dashboard.
  • RUEI can be used to monitor end-user activity and business services.
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  • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
  • We observed issues from AlertSite many times but their support is fast and helpful.
  • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
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ScreenShots