Oracle FLEXCUBE vs. SAP for Banking

Oracle FLEXCUBE is fantastic in almost all areas of banking from retail banking to corporate banking to Islamic banking. The technology stack it runs on is also brilliant however it will be of great help if the installation process is simplified to reduce the time to market during implementation. Also with regards to integrations, there should be more materials readily available for the non-standard integrations like the process of clearing files from ATM/POS

Incentivized

SAP [needs] a UI upgrade soon - it is getting difficult to operate, especially when huge transactions are involved. SAP's mobile application however gives easy access to data and we can address and search it when needed. This also helps to provide appropriate information to customers and I can update the transaction details on the go.

Incentivized

• Retail banking.
• API integration.
• Customization flexibility.
• User experience.

Incentivized

• Multi Deposit Management
• Credit & Loan Management
• Access Live Data

Incentivized

• It is utterly non-intuitive and not user-friendly for the front-end user. This applies to v.11.
• Customization, though reliable, is costly.
• Millennials have a hard time to adapt to it given that they are used to the intuitive app world.

Incentivized

• The think and thin ledger handling
• Regulatory compliance need

Incentivized

Implementation support being done by an Oracle partner with less care than Oracle's resource. Most of the resources from the partner are weak in knowledge and we need a longer time to resolve fixes.

Incentivized

One of the main reasons to choose the software is to maintain the pre-existing relationship, product functionality, performance, and strong services.

Incentivized

Direct banking-related software is not used but within [the] company, SAP is being used to interface with the Banking system.

Incentivized

• A little bit of high-cost investment in both hardware and license
• High maintenance cost
• Even at the high cost it has the capacity and allows the bank to integrate with other systems and enable us to go into the Cambodian market faster.

Incentivized

• Robust solution, highly integrated, data protection, immense cyber security as positive.
• Highly complex to implement, the need [for] high knowledgeable consultants are negative impacts.
• Expensive for SME banks.
• High implementation costs.

Incentivized