TrustRadius

Oracle Digital Assistant vs. Workativ Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Digital Assistant
Score 7.9 out of 10
N/A
Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
$1,160
per month 200 hrs/month
Workativ Assistant
Score 10.0 out of 10
N/A
Workativ is a no-code SaaS platform for companies used to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box. Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with an app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot. Workativ Assistant fully automates a request, e.g.,…
$0
Pricing
Oracle Digital AssistantWorkativ Assistant
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle Digital AssistantWorkativ Assistant
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Oracle Digital AssistantWorkativ Assistant
Best Alternatives
Oracle Digital AssistantWorkativ Assistant
Small Businesses

No answers on this topic

Front
Front
Score 7.3 out of 10
Medium-sized Companies

No answers on this topic

Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises

No answers on this topic

Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Digital AssistantWorkativ Assistant
Likelihood to Recommend
7.8
(7 ratings)
10.0
(1 ratings)
User Testimonials
Oracle Digital AssistantWorkativ Assistant
Likelihood to Recommend
Oracle
As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.
Verified User
Anonymous
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Workativ
Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
Verified User
Anonymous
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Pros
Oracle
  • Oracle AI processes natural language well and the conversations pick a good flow.
  • It recognizes pattern of behavior for more refined results with each implementation under machine learning.
Shirley Obriens | TrustRadius Reviewer
Shirley Obriens
Software Engineer
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Workativ
  • Automation
  • Connects to many applications
  • Save time
Verified User
Anonymous
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Cons
Oracle
  • Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
  • The languages it supports are very limited.
Alpa Wali | TrustRadius Reviewer
Alpa Wali
Software Engineer
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Workativ
No answers on this topic
Alternatives Considered
Oracle
I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.
SP
supriya prabhakara
solutions architect
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Workativ
No answers on this topic
Return on Investment
Oracle
  • We've had a good integration with our existing databases and applications.
  • Our customers are crypto traders and we've had more engagement with them, which means a lot to us.
Shirley Obriens | TrustRadius Reviewer
Shirley Obriens
Software Engineer
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Workativ
  • Saved time which allows IT hours to be used elsewhere
Verified User
Anonymous
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ScreenShots

Workativ Assistant Screenshots

Screenshot of Workativ provides comprehensive reports on user interactions to improve the quality of employee support by analyzing details of automations’ performance and user interactions.Screenshot of Dialog Designer Using Workativ Assistant’s Dialog Designer, you can create an AI-based dialog/conversation flow that can perform automations to resolve user issues. Dialog flows are expressed in a branch-like format making it easily understandable.Screenshot of Dialog Designer - Detailed ViewScreenshot of Automation Designer The automation designer’s intuitive UI enables you to create workflows that automate repetitive tasks. For instance, it can be as simple as fetching the status of a ticket or unlocking your employees’ accounts. All from the comfort of your company’s chat-channel!Screenshot of Automations Marketplace Workativ Assistant Marketplace houses over 2000+ ready-to-use automations, based on data gathered on the most commonly reported issues during workplace IT support. These pre-built automations can be downloaded in a click.Screenshot of Chat channel integration - Microsoft Teams Workativ can be deployed on Teams to give employees a modern self-service using the Workativ Assistant Chatbot.