Oracle CRM On Demand vs. SeoSamba Marketing Operating System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 9.0 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
SeoSamba Marketing Operating System
Score 8.0 out of 10
Small Businesses (1-50 employees)
SeoSamba Marketing Operating System (formerly SambaSaaS) is cloud marketing software that includes tools that let users automate search engine optimization (SEO), schedule social media marketing posts across LinkedIn, Twitter, Facebook and Instagram, manage business reputation across 100+ directories by responding to reviews, as well as create and send email newsletters. It also enables users to publish content; broadcast press releases; track inbound phone and form leads; monitor Google Ads…
$5
per local number
Pricing
Oracle CRM On DemandSeoSamba Marketing Operating System
Editions & Modules
No answers on this topic
Call tracking & Dynamic Number Insertion
$5
per local number
Standard monthly license
$109
per domain
Offerings
Pricing Offerings
Oracle CRM On DemandSeoSamba Marketing Operating System
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$299 per installation
Additional DetailsYou can take advantage of many SeoSamba's Marketing Operating System (MOS) features regardless of your website platform. However, MOS offers even more functionalities when your website is also powered by WordPress, SeoToaster CMS, SeoToaster E-commerce or SeoToaster Ultimate CRM. SeoSamba offers migration package with or without look & feel re-design, but always including a comprehensive search engine optimization process that is implemented on your behalf. What's unique about it? SeoSamba benchmarks your existing search ranking positions, and offers a 60 days post-release improvement guarantee. Migration packages costs vary usually between $1500 and $2500 range or most small businesses clients.
More Pricing Information
Community Pulse
Oracle CRM On DemandSeoSamba Marketing Operating System
Features
Oracle CRM On DemandSeoSamba Marketing Operating System
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.9
Ratings
14% above category average
SeoSamba Marketing Operating System
-
Ratings
Customer data management / contact management8.00 Ratings00 Ratings
Workflow management9.00 Ratings00 Ratings
Territory management8.00 Ratings00 Ratings
Opportunity management8.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings00 Ratings
Contract management9.00 Ratings00 Ratings
Quote & order management10.00 Ratings00 Ratings
Interaction tracking9.00 Ratings00 Ratings
Channel / partner relationship management10.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
9.7
Ratings
25% above category average
SeoSamba Marketing Operating System
-
Ratings
Case management10.00 Ratings00 Ratings
Call center management10.00 Ratings00 Ratings
Help desk management9.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
Ratings
11% above category average
SeoSamba Marketing Operating System
-
Ratings
Lead management8.00 Ratings00 Ratings
Email marketing9.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
9.0
Ratings
17% above category average
SeoSamba Marketing Operating System
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management9.00 Ratings00 Ratings
Reporting9.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
9.1
Ratings
18% above category average
SeoSamba Marketing Operating System
-
Ratings
Forecasting10.00 Ratings00 Ratings
Pipeline visualization8.20 Ratings00 Ratings
Customizable reports9.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
8.7
Ratings
15% above category average
SeoSamba Marketing Operating System
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects9.00 Ratings00 Ratings
Scripting environment7.80 Ratings00 Ratings
API for custom integration9.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
9.5
Ratings
13% above category average
SeoSamba Marketing Operating System
-
Ratings
Single sign-on capability10.00 Ratings00 Ratings
Role-based user permissions9.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
9.0
Ratings
20% above category average
SeoSamba Marketing Operating System
-
Ratings
Social data9.00 Ratings00 Ratings
Social engagement9.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
9.0
Ratings
20% above category average
SeoSamba Marketing Operating System
-
Ratings
Marketing automation9.00 Ratings00 Ratings
Compensation management9.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
9.0
Ratings
20% above category average
SeoSamba Marketing Operating System
-
Ratings
Mobile access9.00 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
8.0
Ratings
6% above category average
Dynamic content00 Ratings7.30 Ratings
Landing pages00 Ratings8.20 Ratings
Mobile optimization00 Ratings9.10 Ratings
Triggered drip sequences00 Ratings7.30 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
8.2
Ratings
5% above category average
Lead nurturing automation00 Ratings8.20 Ratings
Automated sales alerts and tasks00 Ratings8.20 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
8.2
Ratings
10% above category average
Calendaring00 Ratings8.20 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
9.1
Ratings
19% above category average
Social sharing and campaigns00 Ratings9.10 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
8.6
Ratings
16% above category average
Dashboards00 Ratings9.10 Ratings
Standard reports00 Ratings8.20 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Oracle CRM On Demand
-
Ratings
SeoSamba Marketing Operating System
7.7
Ratings
3% above category average
API00 Ratings8.20 Ratings
Role-based workflow & approvals00 Ratings7.30 Ratings
Customizability00 Ratings8.20 Ratings
Integration with Salesforce.com00 Ratings7.30 Ratings
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Oracle CRM On DemandSeoSamba Marketing Operating System
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Score 10.0 out of 10
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Score 9.7 out of 10
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User Ratings
Oracle CRM On DemandSeoSamba Marketing Operating System
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandSeoSamba Marketing Operating System
Likelihood to Recommend
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
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The more pages you have, the better, if you choose SeoSamba. For us, it exceeds our needs as we're not fans of excess numbers of pages just to have a lot of pages. We find that distracting as the people "living" on a website either aren't finding anything compelling or are there to learn something, not to take any real action. The best scenario to use SeoSamba in is when you want to prioritize your creative team's time to create, and not to simply do a lot of maintenance of your site(s).
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Pros
  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
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  • Automates multisite SEO, so we can stay focused on great content that attracts the right audience for our two entirely different strategic business units.
  • Eliminates the surprises we used to get with other plugins when Wordpress makes unannounced changes that crash other plugins.
  • Agile, easy to use, and saves hours of time and creative resources
  • Automates metric capture: site analytics, keyword/phrase capture, search engine page results etc...in an online dashboard (and it's free).
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Cons
  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
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  • It has a lot of features. So, it's kind of difficult to get started and to learn every feature in the software. However, once you get used to SambaSaaS, it's fairly easy to navigate.
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Likelihood to Renew
Because am using oracle last 3 years and it’s great
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No answers on this topic
Usability
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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No answers on this topic
Support Rating
As am using oracle very much satisfy.
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No answers on this topic
Implementation Rating
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
No answers on this topic
Alternatives Considered
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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Both Infusionsoft and SambaSaaS are popular email marketing tools. However, I chose SambaSaaS because it helped me manage multiple websites, social media accounts and create SEO-friendly landing pages
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Return on Investment
  • Much easier for us to track sales leads as we have had almost universal adoption and continued user interaction with the program as opposed to our previous tool, Salesforce. CRM has likely cut back on many hours of calls and check-ups with its easy to use system.
  • Customer feedback has been much improved as we are able to track any areas that need additional focus and address them immediately.
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  • It helped me automate my email marketing campaigns, so that I could generate more leads for my business.
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ScreenShots

SeoSamba Marketing Operating System Screenshots

Screenshot of User dashboard. Top screen.Screenshot of Social media marketing calendar monthly viewScreenshot of Content curation for social mediaScreenshot of Social media marketing publishingScreenshot of Automated search rankings positions reportScreenshot of Search Rankings Keywords data