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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    Pricing
    Oracle CRM On DemandPipeliner CRM
    Editions & Modules
    No answers on this topic
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    Oracle CRM On DemandPipeliner CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandPipeliner CRM
    Considered Both Products
    Oracle
    No answer on this topic
    Pipelinersales
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    Oracle CRM On DemandPipeliner CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    8.9
    26 Ratings
    14% above category average
    Pipeliner CRM
    9.0
    18 Ratings
    15% above category average
    Customer data management / contact management8.026 Ratings8.118 Ratings
    Workflow management9.025 Ratings8.918 Ratings
    Territory management8.025 Ratings8.916 Ratings
    Opportunity management8.026 Ratings9.018 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.023 Ratings9.717 Ratings
    Contract management9.025 Ratings8.816 Ratings
    Quote & order management10.024 Ratings9.62 Ratings
    Interaction tracking9.025 Ratings8.917 Ratings
    Channel / partner relationship management10.024 Ratings9.014 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.7
    25 Ratings
    25% above category average
    Pipeliner CRM
    9.3
    2 Ratings
    21% above category average
    Case management10.025 Ratings9.11 Ratings
    Call center management10.024 Ratings9.11 Ratings
    Help desk management9.025 Ratings9.62 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    8.5
    25 Ratings
    11% above category average
    Pipeliner CRM
    8.6
    19 Ratings
    13% above category average
    Lead management8.025 Ratings8.919 Ratings
    Email marketing9.023 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.0
    25 Ratings
    17% above category average
    Pipeliner CRM
    8.8
    19 Ratings
    15% above category average
    Task management9.024 Ratings8.319 Ratings
    Billing and invoicing management9.023 Ratings9.11 Ratings
    Reporting9.024 Ratings9.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.1
    25 Ratings
    18% above category average
    Pipeliner CRM
    8.3
    19 Ratings
    9% above category average
    Forecasting10.025 Ratings9.019 Ratings
    Pipeline visualization8.224 Ratings8.319 Ratings
    Customizable reports9.025 Ratings7.519 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    8.7
    25 Ratings
    15% above category average
    Pipeliner CRM
    8.3
    19 Ratings
    10% above category average
    Custom fields9.025 Ratings8.219 Ratings
    Custom objects9.025 Ratings8.018 Ratings
    Scripting environment7.821 Ratings9.11 Ratings
    API for custom integration9.024 Ratings8.117 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.5
    26 Ratings
    13% above category average
    Pipeliner CRM
    8.2
    18 Ratings
    1% below category average
    Single sign-on capability10.023 Ratings8.317 Ratings
    Role-based user permissions9.026 Ratings8.218 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    20% above category average
    Pipeliner CRM
    8.4
    17 Ratings
    13% above category average
    Social data9.019 Ratings8.017 Ratings
    Social engagement9.019 Ratings8.717 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.0
    23 Ratings
    20% above category average
    Pipeliner CRM
    8.5
    17 Ratings
    15% above category average
    Marketing automation9.023 Ratings7.917 Ratings
    Compensation management9.021 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Pipeliner CRM
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    20% above category average
    Pipeliner CRM
    8.2
    17 Ratings
    11% above category average
    Mobile access9.019 Ratings8.217 Ratings
    Best Alternatives
    Oracle CRM On DemandPipeliner CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandPipeliner CRM
    Likelihood to Recommend
    9.0
    (27 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    9.7
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (10 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandPipeliner CRM
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Pipelinersales
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    ScreenShots

    Pipeliner CRM Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)