IBM Business Automation Workflow vs. Oracle SOA Suite

It is best suited for streamlining business processes in our enterprise. It acts as middleware and allows to use of mobile development

Incentivized

In comparison to Open source products like Apache Camel and Mule ESB, Oracle ESB is more robust and offers better enterprise capabilities. However, the licensing costs are fairly prohibitive and are preventing widespread product adoption. At our university, we had already purchased the Oracle Campus Solutions ERP suite and hence had little problems integrating their OSB as well.

Incentivized

• Case management - provides flexibility for dynamic processing.
• Smarter process - streamlines repeatable activities and does work distributions.
• Advanced integration - makes integration with other systems very easy.

Incentivized

• It is lightweight and one can easily integrate with different applications, databases, JMS, or Web services through different protocols.
• It helps in building reusable, well-defined services.

Incentivized

• Installation is (typically) a bit painful out of the box and requires expert help.
• Following installation, initial projects require outside consulting expertise to be successful. Projects without importing BPM expertise tend to have much higher failure rates. Though individually the technologies involved are widely available and not complicated, combined and collectively BPM solutions require a flexible, creative, technical talent to help deliver. It takes time to learn the judgment and craft required.
• The out-of-the-box UI controls (widgets) are not terribly inspiring- on desktop or mobile. Use of third party toolkits (e.g. Brazos) is recommended. Silver lining: those third party toolkits are quite good.

• Service implementation is not agile like microservices.
• The architecture is so complex and could result in higher latency with so many layers to traverse.
• Deployment of multiple web services in one session

Incentivized

This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.

We have had not many issues with Oracle Service Bus and it's very stable for our requirements. It's highly available and helps us implement Tier1 applications on it.

Incentivized

Building complex UIs can be cumbersome. Calling complex SOA services that have a lot of objects, types, anyType attributes, recursive object references, etc can be cumbersome. The Process Designer IDE communicates with the server side Process Center a lot and as a result it is pretty slow. The IDE is also Eclipse based which doesn't make it faster.

It's an excellent enterprise service bus and has very stable features. We have been using it since 2008. We did hit into some issues. But, recreating the service helped fix many issues. Also, deployment to various environments was easy. Also, the plugin on Eclipse helps to build proxy and business services quick and easy.

Incentivized

Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.

Incentivized

We had some issues with MQ connectivity through OSB and our experience was poor with the support team. They do respond. But, it felt like we are ignored and we had bad support. We had to escalate and things used to get dragged for weeks before we get more quality questions on how to pursue investigation.

Incentivized

• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.

• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.

Mule ESB is an open source tool and would definitely cost less, however is not as sophisticated a product for the business functionality we need at US Cellular.. I have reviewed IBM WebSphere Message Broker, is very cumbersome and not very user friendly. Despite some of the license cost concerns, Oracle Service Bus stands out as an ideal Enterprise Service Bus solution at US Cellular

Incentivized

It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load

• Easier to implement and does not take much effort to work on it.
• Versioning made easy. We can even degrade to the previous version in case of any issue, which is not easier to do in other BPM suites, thereby, saving a good amount of time.
• Helped in achieving client requirements faster, which results in a higher return of investment.

Incentivized

• We were able to increase efficiency in our lead generation process.
• Improved data driven decisions.
• Reduction in processing time by aligning resources on time.

Incentivized