Oracle Commerce vs. Rymera Wholesale Suite

As a techno functional person, one thing I can say is that their usage of APIs make the platform so innovative and solely based on some of the APIs it has evolved much faster than its competitors. It has suited most of its users who are buyers of client products and services just because of personalized experiences across all channels, thus amazing the buyers and bagging their mind shares. The Oracle CX Commerce platform has boosted subscription footfall and is a blessing with its flexibility and all roundedness.

Incentivized

Rymera Wholesale Suite is well suited for when you would like to onboard and sell products to retail and wholesale clients on the same platform. If only selling retail, it is likely not suitable, however, the onboarding registration plugin could be a nice alternative to the standard website registration due to its custom fields that could be added.

• It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
• It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
• Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.

Incentivized

• Easy to use order form

• Integration with other Oracle web products, particularly Responsys. The more we can leverage our red apps together the better.
• Development of new services, such as Experiments and AI Apps, requires extensive trouble shooting by the customer. We can spend months working with Oracle to get these services to work correctly. On the plus side, Oracle is clearly committed to solving the issues we find and works aggressively to resolve problems.
• Upgrades to the application always seem to require a patch or two. This frequently extends the upgrade schedule, effecting our implementation plans and our own site enhancement schedule.

Incentivized

• I'd like to be able to add products to existing orders at wholesale price (if I add a product it is added at retail price)
• A built in deposit function would be good so I have the option to request a 50% deposit at the time of ordering
• The option of wholesale purchases not affecting inventory. I have to have separate versions for each product (retail and pre-order/wholesale) because wholesale orders affect the current inventory

Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more

Incentivized

After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.

Prior to taking on Oracle CX Commerce, we went ahead and evaluated Shopify. Shopify has an extremely similar concept overall. However, My organization ultimately went with Oracle [CX Commerce] because of how user friendly the solution is ,and how detailed its offerings are. Oracle has so many extra features compared to Shopify that allows us to create a much more personalized experience for our clients.

Incentivized

I've tried several wholesale plugins and always cancelled my subscription and gotten our money back. This is the first wholesale plugin we've stuck with. It's so easy and functional

• We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
• Sharing data and communication improved greatly between legal/finance and marketing.

Incentivized

• We are still setting up, our wholesale side store is opening next week, very excited, will only then know if it works well.