Oracle Access Management vs. SailPoint Identity Security Cloud

OAM is designed to be scalable, and it can handle large-scale deployments with thousands of users and applications. It provides a centralized framework for managing access to web applications and resources, enabling organizations to define and enforce security policies across their entire IT environment. OAM offers a range of authentication and authorization mechanisms, including multi-factor authentication and OAuth-based authentication, making it suitable for organizations that need to meet different security and compliance requirements.

Incentivized

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Oracle Access Management allows superior session management capabilities. It can maintain and terminate session states using access engine and endpoint cookies or security tokens.
• It allows for automated single sign-on as well as protocol translation.
• The suite allows for real-time fraud detection and prevention capabilities. This is especially useful where our applications are accessed by tens of thousands of users simultaneously.

Incentivized

• The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
• The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
• The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.

Incentivized

• The interface can be tricky or confusing
• It lacks helpful intuitive tutorials and walkthroughs (lots of figuring out on your own)
• The product can be pricey for small businesses
• Software was sometimes very buggy
• Creating your own scripts and templates is quite challenging
• Tech Support was not at all helpful aside from simple set up

Incentivized

• Technical adoption requires a high level of training and experience by the implementing teams.
• SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.

Incentivized

Usability with this and any Oracle product is a hit or miss. Over the years things are significantly better and I had users feeling better about training and usability. It shows Oracle have taken customer feedback and made the improvement. What is I would say however it requires a bit of training upfront.

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

I don't have must of a reference to compare and contrast Oracle Access Management to. I have used smaller systems before and a comparison is like apples to oranges. Oracle Access Management, in my view, is at a bigger scale as opposed to smaller customized able systems I have used before which generally has a few positives vs negatives based on how you look at it.

Incentivized

SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.

Incentivized

• It is difficult to tell what the exact return on investment is. The product saves time and increases security. These are the benefits.
• Provides centralized, policy-based authentication and single sign-on for Web applications of the agencies.
• A single place for authentication and session management for all users and their applications.

Incentivized

• The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
• The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
• The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping