TrustRadius: an HG Insights company

OpenText Vibe vs. Polycom RealPresence Group Series

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Vibe

    Score6 out of 10
    N/AOpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.N/A

    Polycom RealPresence Group Series

    Score6 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    OpenText VibePolycom RealPresence Group Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText VibePolycom RealPresence Group Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    OpenText VibePolycom RealPresence Group Series
    Small Businesses
    HCL Connections
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Cisco Room Series
    Score8.8 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText VibePolycom RealPresence Group Series
    Likelihood to Recommend
    6.5
    (7 ratings)
    7.7
    (24 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    7.3
    (1 ratings)
    Usability
    5.0
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    7.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText VibePolycom RealPresence Group Series
    Likelihood to Recommend
    OpenText
    I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
    Incentivized
    Read full review
    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
    Read full review
    Pros
    OpenText
    • Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product.
    • Once forms and workflows are set up, the access structure on who sees what or not is very effective.
    • You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure.
    • After playing with it for a while i found that through jsp it is highly configurable.
    Read full review
    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
    Read full review
    Cons
    OpenText
    • The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade.
    • Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte.
    Incentivized
    Read full review
    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
    Incentivized
    Read full review
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
    Read full review
    Usability
    OpenText
    At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
    Read full review
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
    Read full review
    Poly
    No answers on this topic
    Alternatives Considered
    OpenText
    The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
    Incentivized
    Read full review
    Poly
    The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Novell Vibe has increased employee efficiency by providing a central file repository for our team.
    • Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively.
    Read full review
    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
    Read full review
    ScreenShots