Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.
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OpenText Vibe
Score 6.0 out of 10
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OpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
How fast can I implement it fully for an organisation?
How many hours must I invest to get it up and running?
How does it compare to the competitors similar software?
Once up and running how much time and money will it cost me?
From the point of how it looks I would like to use it. As it is part of the Novell suite I would like to use it as I have already paid for it. So in conclusion with the help of Novell I might be able to implement it the way I want it but without extra cost.
You can create electronic forms with powerful workflows behind them. This allows for supervisor approval/rejection of forms. The workflows also allow for email alerts when certain stages are met.
Built in social media tools. Each employee has a feed which other employees can follow.
Allows employees to create teams in which they can chose members and rights.
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
We would never go back to a spreadsheet to manage our inventory! Since Vibe is essentially free for us there's no reason not to continue using it. We plan on rolling out more processes in other departments for the coming year. The biggest obstacle is change. People don't want to change doing things they have been doing for years. If the workflow saves time people will embrace it.
At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.
Jive posted a statement to the media saying all customers were up, but we were not.
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
I think the closest well known product that stacks up to Vibe is Microsoft SharePoint. But I really can't make a true comparison because when I tried SharePoint, I didn't know quite know where to start which really dissuaded me from exploring further. With SharePoint, I hear and see that it can do a lot of things, but I feel like I have to be a coder of some sort in order to know what to do. And the templates available to start from is far from what I actually need in order to be productive in my industry. What my team migrated from was an open source platform called Projectfork. I really loved that platform, but it is easy to break. So in search from something stable, I stumbled across Vibe. It gave me the features I was accustomed to having plus the reporting, improved document versioning, easier flow of setting up users and permissions, and push notifications.
