OpenText RFx Center vs. Zip Intake-to-Procure

OpenText RFX is well suited with Smaller or midsize organizations where it can be used as standalone solution. For large organization with Custom procurement processes and integration requirements with other business products like SAP, there are better solutions are available which can be evaluated with OpenText RFX product. Custom development processes are limited in OpenText RFX and there are some solutions like SAP SRM and Ariba can be evaluated.

Incentivized

Zip is a newer product in the P2P space, and as such there are still some areas for improvement. They don't have all the "bells and whistles" products and configurations that some of the other players in this space have, but the products they do offer are best in class. Zip is an ideal tool for tactical procurement.

Incentivized

• Monitor procurement spend.
• manage Supplier relationship.
• Integrate with ERPs like SAP.
• Analytics of procurement trends.

Incentivized

• No coding - Ability for the administrator to make changes without development resources helps us be agile as a procurement org.
• Visibility to the user in a great user interface
• Accountability (helps us track SLAs on response time), Audit trails keeping track of everything
• The implementation team was incredible, as is ongoing support. They want you to succeed in your goals vs. just implement their tool

• Integration with ERP products like SAP.
• UX User experience.
• Custom procurement processes.
• Product support.

Incentivized

• Missing the ability to proxy as another user. Currently, if one approver did not set up their delegation, an admin or the approver of that step must reassign each of the approvals to another person.
• Bulk upload options for admins to update queues and subqueues.
• Missing ability to schedule reports or the option to share a saved view with another user. It would be easier if certain filtered views can be shared with others to avoid each user having to create their own views.

Incentivized

Incredibly responsive and helpful.

Incentivized

Solutions like SAP Ariba are better suited for large enterprises with Custom processes and integration requirements with other ERP software like SAP ERP or S/4HANA products which are been used most of the fortune 500 companies. OpenText RFX is good for small and medium organizations with limited customization and integration requirements.

Incentivized

Truth be told, we haven’t seen any other similar products. The alternative was manually tracking in Google Sheets, ticketing systems, and in NetSuite. Coupa was probably the closest in terms of what we were looking for but they were not willing to fit it to our needs like Zip was able to.

• Efficient procurement process.
• Easy vendor/supplier management.
• Faster implementation.

Incentivized

• Zip Intake-to-Procure has helped clean up forecasting for us - we've improved accuracy by over 30% since now we're forcing folks to make sure spend is captured accurately and checking submitted PO amounts against the bottoms up forecast
• We've also been able to leverage the SLA insights provided by Zip Intake-to-Procure to increase operational efficiencies. We're identified orgs that are slowing down the overall approval process and putting more pressure with shorter SLA times.

Incentivized