OpenText Operations Bridge vs. VuNet Systems

We have been able to improve the user interface and provide the best solution for the incident management and problem management process, as well as manage customer inventory according to the contract. We will meet your expectations through the application procedure and provide prompt responses that will provide you with the finest monitoring results. As a whole, this is an impressive piece of work.

I definitely [recommend] VuNet Systems for the following. 1. Richness of reports. 2. Ease of use. 3. Strong support team. 4. Flexibility in changing the product road map according to our requirements. 5. Acknowledging and Appreciating our feedback. 6. Improving and prioritizing the product features. 7. Brings confidence and confirmations to the decisions.

• The software includes several user-friendly features, such as a customized dashboard, drag-and-drop event management, and an integrated knowledge base.
• If you are considering purchasing a product, keep Micro Focus Operations Bridge in mind before making a purchasing decision.
• In addition, the purpose of the product is comprehensive, which means it will benefit your business in many ways.

• VuNet Systems provides real-time visibility on the health and performance of all the components
• Flexibility to ingest data from variety of data sources
• Ability to handle huge volume to data and to integrate with tools like Microsoft teams to get the real-time alerts
• Real-time insights and ease to use tool to perform detail analysis
• Team technical knowledge and capability to implement complex requirements

• Overall dashboards can be better
• Agent onboarding can be more automated than manual

• Some of the items being worked on in the roadmap include automated discovery, improved correlation and automated resolution of incidents.
• VuNet Systems platform does not provide code level visibility. They are not in this space.

Comparably the tool is simple to configure and roll out. It does the heavy duty analysis and provides actionable insights. Features to feed insights, fine tune the log interpretation, reminder service to adjust the threshold levels for a workload performance need to be added. Training programs for Monitoring teams if improved this could be an amazing tool for DC elements and IT teams

Given this rating because they have provided us great support throughout the implementation process and post-implementation as well.

SCOM is excellent monitoring tool however it doesn't cover Event Management where as Micro Focus Operations Bridge Manager does both monitoring and Event Management

• Monitoring, OOB plugins, Event Management and AIOps are good
• Dashboard and agent onboarding could be improved as one of our customer was not happy with the same

• We can say it had a very positive impact if we are speaking in terms of ROI. As the result that we got for the time and efforts invested in implementing VuNet in our organization is really great.