OpenText Operations Bridge vs. Veeam ONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Operations Bridge
Score 5.0 out of 10
N/A
OpenText Operations Bridge, formerly from Micro Focus and formerly Operations Manager i or OMi, is enterprise event and performance management software with automated discovery, monitoring, and remediation, supporting full-stack AIOps across multicloud and on- premises environments.N/A
Veeam ONE
Score 8.2 out of 10
N/A
Veeam ONE is virtualization management technology from Ohio based VMware partner Veeam Software.N/A
Pricing
OpenText Operations BridgeVeeam ONE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText Operations BridgeVeeam ONE
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText Operations BridgeVeeam ONE
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OpenText Operations BridgeVeeam ONE
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User Ratings
OpenText Operations BridgeVeeam ONE
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.2
(0 ratings)
User Testimonials
OpenText Operations BridgeVeeam ONE
Likelihood to Recommend
We have been able to improve the user interface and provide the best solution for the incident management and problem management process, as well as manage customer inventory according to the contract. We will meet your expectations through the application procedure and provide prompt responses that will provide you with the finest monitoring results. As a whole, this is an impressive piece of work.
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Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
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Pros
  • The software includes several user-friendly features, such as a customized dashboard, drag-and-drop event management, and an integrated knowledge base.
  • If you are considering purchasing a product, keep Micro Focus Operations Bridge in mind before making a purchasing decision.
  • In addition, the purpose of the product is comprehensive, which means it will benefit your business in many ways.
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  • Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
  • Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
  • Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.
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Cons
  • Overall dashboards can be better
  • Agent onboarding can be more automated than manual
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  • Basically the products works very well and we have been very pleased, but following are some picky details I could suggest for improvement specific to our needs.
  • We leave the GUI up on a TV in our Office and on our desktops to visibly see if anything is alerting. It would be nice if you could customize the view to have a smaller minimum view with just the widgets you wanted.
  • When the GUI starts on a multi-monitor setup it always returns to the primary and any popup windows always go to the primary instead of the monitor you have the application running in.
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Usability
No answers on this topic
The software is a joy to use. The user interface is good overall and you can find frequently needed things easily and quickly. Some less frequently needed things eg. settings are hidden under several menus and one might have to look for those for a while. We also haven't had any issues with the products reliability.
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Support Rating
No answers on this topic
Support, as mentioned earlier, is often slow to respond for Veeam ONE requests. To Veeam's credit, they will work on an issue until they find a solution, and will even develop a specific hotfix for your environment if one is needed, but response time is just slow.
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Alternatives Considered
SCOM is excellent monitoring tool however it doesn't cover Event Management where as Micro Focus Operations Bridge Manager does both monitoring and Event Management
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Veeam One is very easy to use, easy to configure and get what you want. The integration for Veeam Backup is perfect, for today i think Veeam need to make Veeam One monitor Microsoft 365 envirioment, this will give great imput and integrated with Veeam Backup for 365 will be amezing.
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Return on Investment
  • Monitoring, OOB plugins, Event Management and AIOps are good
  • Dashboard and agent onboarding could be improved as one of our customer was not happy with the same
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  • The most valuable reports can safe us a lot of headaches and downtime. What used to be an emergency once in a while is an afterthought as we proactively prevent those same issues in less than 5 minutes a week.
  • The simplicity has allowed us to offload some virtual environment monitoring to a junior associate.
  • Initial deployment took some time because we couldn't get licensing figured out, but it has been smooth sailing since then.
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ScreenShots