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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText LiquidOffice

    Score7 out of 10
    N/AOpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A

    Sogolytics

    Score9.1 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A
    Pricing
    OpenText LiquidOfficeSogolytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText LiquidOfficeSogolytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText LiquidOfficeSogolytics
    Considered Both Products
    OpenText
    No answer on this topic
    Sogolytics
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    22 Answers
    Features
    OpenText LiquidOfficeSogolytics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    7.3
    3 Ratings
    9% below category average
    Sogolytics
    -
    Ratings
    Survey templates7.33 Ratings00 Ratings
    Themes7.73 Ratings00 Ratings
    Custom logo/branding7.03 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    7.1
    3 Ratings
    18% below category average
    Sogolytics
    -
    Ratings
    Changes to live survey7.03 Ratings00 Ratings
    Question design help7.43 Ratings00 Ratings
    Multiple question types7.03 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    7.7
    3 Ratings
    7% below category average
    Sogolytics
    -
    Ratings
    Survey logic flexibility7.73 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    6.2
    3 Ratings
    27% below category average
    Sogolytics
    -
    Ratings
    Response tracking5.73 Ratings00 Ratings
    Data export7.13 Ratings00 Ratings
    Standard reports6.13 Ratings00 Ratings
    Custom reports6.43 Ratings00 Ratings
    Analytics5.73 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    6.2
    3 Ratings
    34% below category average
    Sogolytics
    -
    Ratings
    Access controls5.43 Ratings00 Ratings
    Compliance7.03 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of OpenText LiquidOffice and Sogolytics
    Feature
    OpenText LiquidOffice
    4.9
    3 Ratings
    50% below category average
    Sogolytics
    -
    Ratings
    Vendor-offered crowdsourcing4.12 Ratings00 Ratings
    Respondent restrictions5.73 Ratings00 Ratings
    Best Alternatives
    OpenText LiquidOfficeSogolytics
    Small Businesses
    Jotform
    Score8.5 out of 10
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    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    PG Forsta HX Platform
    Score8 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    Verint Voice of the Customer
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText LiquidOfficeSogolytics
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.1
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    7.7
    (3 ratings)
    8.2
    (19 ratings)
    Support Rating
    7.4
    (3 ratings)
    9.0
    (18 ratings)
    User Testimonials
    OpenText LiquidOfficeSogolytics
    Likelihood to Recommend
    OpenText
    OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
    Incentivized
    Read full review
    Sogolytics
    One of the most significant benefits of using Sogolytics is its robust reporting capabilities. The platform allows us to generate comprehensive reports with clear visualizations, making communicating our results to funders easy. This has greatly enhanced our transparency and accountability, demonstrating the effectiveness and impact of our programs.As a nonprofit organization, we are incredibly grateful for Sogolytics' support to organizations like ours. The platform's accessibility and user-friendly interface have made it an indispensable tool in our efforts to provide quality programs to schools and students in need.
    Read full review
    Pros
    OpenText
    • Form processes & routing - Makes it very easy at an enterprise level
    • Integration with 3rd party & external forms
    • Automation of forms with less coding making it useful for quick turnarounds
    Incentivized
    Read full review
    Sogolytics
    • Easy to use - easy to create surveys, send to participants and review the results
    • The library of ready to use templates is so helpful!
    • The large variety of question types helps to keep the survey interesting for the participant.
    • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
    Read full review
    Cons
    OpenText
    • Very old UI
    • Feels like an archaic system
    • Reporting isn't great
    Incentivized
    Read full review
    Sogolytics
    • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
    • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
    • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
    • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Sogolytics
    Will definitely use the software again as soon as we need another survey to be conducted.
    Incentivized
    Read full review
    Usability
    OpenText
    It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
    Incentivized
    Read full review
    Sogolytics
    Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
    Read full review
    Support Rating
    OpenText
    Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
    Incentivized
    Read full review
    Sogolytics
    I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
    Read full review
    Alternatives Considered
    OpenText
    OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
    Incentivized
    Read full review
    Sogolytics
    I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to be very comparable.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We collect authenticated data from our users and audiences to improve our services.
    • The surveys give us a better understanding of our markets.
    Incentivized
    Read full review
    Sogolytics
    • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
    • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
    • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
    • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
    Read full review
    ScreenShots

    Sogolytics Screenshots

    Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey Bank