TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText InfoArchive

    Score8.2 out of 10
    N/AOpenText Archiving solutions present solutions for archiving and managing the enterprise information lifecycle for a range of structured and unstructured information, including email, files, Microsoft SharePoint data, including ERP data (SAP, Oracle), instant messaging, web and social content, within one repository. The suite features OpenText InfoArchive, an enterprise archiving platform for preserving both structured and unstructured data sources, irrespective of the archive method.…N/A

    RMail

    Score10 out of 10
    N/ARMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

    $7

    per month

    Pricing
    OpenText InfoArchiveRMail
    Editions & Modules
    No answers on this topic
    RMail Personal
    $7.00
    per user, per month
    RMail Standard
    $15.00
    per user, per month
    Shared Volume
    Varies by Plan
    for 5 or more users
    Offerings
    Pricing Offerings
    OpenText InfoArchiveRMail
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText InfoArchiveRMail
    Considered Both Products
    OpenText
    No answer on this topic
    RPost
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    OpenText InfoArchiveRMail
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    Paubox Email Suite
    Score10 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Webroot Advanced Email Encryption powered by Zix
    Score9.6 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    DataMotion
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText InfoArchiveRMail
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (2 ratings)
    User Testimonials
    OpenText InfoArchiveRMail
    Likelihood to Recommend
    OpenText
    OpenText InfoArchive offers the ease of accessing data and documents eliminating interruption to productivity, allows my organization to cost-effectively upgrade two active data to new applications while keeping historical and complete company data just a click away, It is a scalable solution with cloud services that increases productivity and reduces costs and wasted time.
    Incentivized
    Read full review
    RPost
    RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
    Read full review
    Pros
    OpenText
    • OpenText InfoArchive is a highly scalable cloud-based solution for archiving structured and unstructured information, it has been a very helpful tool in my organization because it allows me to quickly address compliance guidelines without changes in costs, saving time in long processes and searches.
    • In my organization, this modern tool is essential for its information filing functions, maintaining convenient access to structured and unstructured information, saving time and costs, thus maintaining relevant data in a centralized manner.
    Incentivized
    Read full review
    RPost
    • Read receipts tell you the time a message was actually opened
    • The electronic signature feature is nice, and usually not included with these types of services
    • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
    • Recipients do have the option of creating an account, but generally they don't need to
    • Outlook integration is very easy to set up
    • Gmail integration within Chrome is pretty amazing
    Read full review
    Cons
    OpenText
    • OpenText InfoArchive is perfect for business processes achieving agility and time and cost savings, it is a software that works perfectly being flexible and easy to use with features that fit all needs, it controls file data for data access contextual, offers a modern interface and maximum security, the features are innumerable and its perfect operation from start to finish.
    Incentivized
    Read full review
    RPost
    • Program plug-in crashes on occasion.
    • Issues can arise if your computer's clock is not synced to RMail's time servers.
    • Setup was initially tedious (but has gotten much better since 2019).
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    RPost
    I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
    Read full review
    Usability
    OpenText
    No answers on this topic
    RPost
    It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
    Read full review
    Performance
    OpenText
    No answers on this topic
    RPost
    Works well routinely without problems.
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    RPost
    Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    RPost
    Works great.
    Read full review
    Alternatives Considered
    OpenText
    OpenText InfoArchive is a cloud-based solution that offers the ease of searching and secure data navigation by dismantling outdated applications and systems while maintaining productivity, it is a modern, secure and easy-to-use archiving solution with accessible information. with visualization in specific views with data encryption, security and privacy controls, it is very complete and offers a unique experience.
    Incentivized
    Read full review
    RPost
    RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
    Read full review
    Return on Investment
    OpenText
    • OpenText InfoArchive is a solution that has had a huge impact on my organization addressing privacy and consolidating compliance efforts for structured and unstructured data, since using this cloud-based solution the results have been positive, addressing data archive challenges. organized and safe manner, efficiency of the workforce and develop a business transformation strategy.
    Incentivized
    Read full review
    RPost
    • There's not much ROI, because we don't get it much cheaper than the list price.
    • However, being able to offer this service strengthens our service offerings.
    Read full review
    ScreenShots

    RMail Screenshots

    Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote