OpenText Documentum vs. zeroheight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Documentum
Score 8.4 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
zeroheight
Score 8.6 out of 10
N/A
zeroheight helps teams create, manage and maintain their design systems. Using zeroheight, designers, engineers, and product teams can collaborate and build design systems that can be easily shared across teams.
$49
month
Pricing
OpenText Documentumzeroheight
Editions & Modules
No answers on this topic
Starter
$49
month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
OpenText Documentumzeroheight
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
OpenText Documentumzeroheight
Features
OpenText Documentumzeroheight
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OpenText Documentum
9.2
Ratings
14% above category average
zeroheight
-
Ratings
Content capture & imaging10.00 Ratings00 Ratings
File sync, storage & archiving9.00 Ratings00 Ratings
Document management9.00 Ratings00 Ratings
Records management9.00 Ratings00 Ratings
Content search & retrieval9.00 Ratings00 Ratings
Enterprise content collaboration9.00 Ratings00 Ratings
Content publishing & creation9.00 Ratings00 Ratings
Security, risk management & information governance10.00 Ratings00 Ratings
Contract lifecycle management9.00 Ratings00 Ratings
Automated workflows9.00 Ratings00 Ratings
Artificial intelligence9.00 Ratings00 Ratings
Mobile support9.00 Ratings00 Ratings
Integration10.00 Ratings00 Ratings
Best Alternatives
OpenText Documentumzeroheight
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Medium-sized Companies
MediaValet
MediaValet
Score 9.1 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
MediaValet
MediaValet
Score 9.1 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText Documentumzeroheight
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
OpenText Documentumzeroheight
Likelihood to Recommend
What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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For creating and maintaining a component library, it is a fantastic tool that creates an interface between Developers, UX Engineers and Designers. It is easy to get both general information about a component, but also incredibly detailed information when looking at the component on a pixel-level, where information on paddings, margins, colors, fonts etc. can be easily accessed.
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Pros
  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
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  • showcasing components and other topics
  • ease of seeing detailed information on components (colors, paddings, sizes etc.)
  • ease of finding information
  • possibility of going to previous versions of the design guideline
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Cons
  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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  • when opening a component image (which opens a new page where the detailed information like paddings and colors are shown), the zoom can only be done by buttons, I'd prefer to be able to use my mouse scroll and for vertical / horizontal scrolling to do ctrl+scroll or ctrl+shift+scroll or something like that
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Likelihood to Renew
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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No answers on this topic
Support Rating
Support is better than with ECM, but could use some improvement.
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No answers on this topic
Alternatives Considered
Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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I have used and still use Sketch and Zeplin too, but they serve other purposes for us. Sketch is used to design the components themselves and they are then exported to Zeroheight where they are showcased and enriched with textual information. Zeplin is used to design application pages, and again the components are exported to Zeplin from Sketch. But Zeroheight is mainly used for the development of the components themselves as well as a documentation for our design guideline in general. It is also used by us for design tokens and patterns, as well as other information on the design guideline, so if someone wants to understand the "why" of a design decision, the explanation can be usually found in Zeroheight too.
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Return on Investment
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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  • increased quality, as less misunderstandings or communication problems occur
  • increased speed of development, as it is a single source of truth for us. The developer can rely on the information in Zeroheight being correct so that he doesn't have to iterate his code again and again.
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ScreenShots