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OpenText Dimensions CM vs. Red Hat Ansible Automation Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A

    Ansible

    Score9.2 out of 10
    N/AThe Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.

    $5,000

    per year

    Pricing
    OpenText Dimensions CMAnsible
    Editions & Modules
    No answers on this topic
    Basic Tower
    5,000
    per year
    Enterprise Tower
    10,000
    per year
    Premium Tower
    14,000
    per year
    Offerings
    Pricing Offerings
    OpenText Dimensions CMAnsible
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Dimensions CMAnsible
    Considered Both Products
    OpenText
    No answer on this topic
    Red Hat
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    181 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    148 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    179 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    140 Answers
    Features
    OpenText Dimensions CMAnsible
    Configuration Management
    Comparison of Configuration Management features of OpenText Dimensions CM and Red Hat Ansible Automation Platform
    Feature
    OpenText Dimensions CM
    -
    Ratings
    Red Hat Ansible Automation Platform
    8.6
    44 Ratings
    7% above category average
    Infrastructure Automation00 Ratings9.244 Ratings
    Automated Provisioning00 Ratings8.841 Ratings
    Parallel Execution00 Ratings8.840 Ratings
    Node Management00 Ratings8.432 Ratings
    Reporting & Logging00 Ratings7.841 Ratings
    Version Control00 Ratings8.738 Ratings
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    OpenText Dimensions CMAnsible
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    Perforce Puppet
    Score8.9 out of 10
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    AWS Config
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Dimensions CMAnsible
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (108 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (5 ratings)
    User Testimonials
    OpenText Dimensions CMAnsible
    Likelihood to Recommend
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Red Hat
    For automating the configuration of a multi-node, multi-domain (Storage, VM, Container) cluster, Ansible is still the best choice; however, it is not an easy task to achieve. Creating the infrastructure layer, i.e., creating network nodes, VMs, and K8s clusters, still can't be achieved via Ansible. Additionally, error handling remains complex to resolve.
    Incentivized
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    Pros
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Red Hat
    • Debugging is easy, as it tells you exactly within your job where the job failed, even when jumping around several playbooks.
    • Ansible seems to integrate with everything, and the community is big enough that if you are unsure how to approach converting a process into a playbook, you can usually find something similar to what you are trying to do.
    • Security in AAP seems to be pretty straightforward. Easy to organize and identify who has what permissions or can only see the content based on the organization they belong to.
    Incentivized
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    Cons
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Red Hat
    • I can't think of any right now because I've heard about the Lightspeed and I'm really excited about that. Ansible has been really solid for us. We haven't had any issues. Maybe the upgrade process, but other than that, as coming from a user, it's awesome.
    • Give out Lightspeed for free.
    Incentivized
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    Likelihood to Renew
    OpenText
    No answers on this topic
    Red Hat
    Even is if it's a great tool, we are looking to renew our licence for our production servers only. The product is very expensive to use, so we might look for a cheaper solution for our non-production servers. One of the solution we are looking, is AWX, free, and similar to AAP. This is be perfect for our non-production servers.
    Incentivized
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    Usability
    OpenText
    No answers on this topic
    Red Hat
    It's overall pretty easy to use foe all the applications I've mentioned before: configuring hosts, installing packages through tools like apt, applying yaml, making changes across wide groups of hosts, etc. Its not a 10 because of the inconveinience of the yaml setup, and the time to write is not worth it for something applied one time to only a few hosts
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    Performance
    OpenText
    No answers on this topic
    Red Hat
    Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
    Incentivized
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    Support Rating
    OpenText
    No answers on this topic
    Red Hat
    There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Red Hat
    I spoke on this topic today!
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    Alternatives Considered
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
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    Red Hat
    AAP compares favorably with Terraform and Power Automate. I don't have much experience with Terraform, but I find AAP and Ansible easier to use as well as having more capabilities. Power Platform is also an excellent automation tool that is user friendly but I feel that Ansible has more compatibility with a variety of technologies.
    Incentivized
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    Return on Investment
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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    Red Hat
    • POSITIVE: currently used by the IT department and some others, but we want others to use it.
    • NEGATIVE: We need less technical output for the non-technical. It should be controllable or a setting within playbooks. We also need more graphical responses (non-technical).
    • POSITIVE: Always being updated and expanded (CaC, EDA, Policy as Code, execution environments, AI, etc..)
    Incentivized
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    ScreenShots