OpenText Dimensions CM vs. Perforce P4

Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules

Incentivized

For large-scale codebases with fixed and regular releases that do not follow a continuous delivery paradigm, Perforce is certainly well suited. In projects that are small and distinctly separated from other discrete (though potentially dependent) units, the benefits of the Perforce tool may not be as clear of a victor over other systems.

Incentivized

• Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
• Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
• Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.

Incentivized

• Merge algorithm is smart and utilizing the visual interface to do merges makes them easier to digest.
• Easy to set up on multiple platforms and architectures and is well supported on all of them.
• Visual interface has many tools and customization options that help to optimize and personalize workflow.

Incentivized

• The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
• My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.

Incentivized

• I was having a hard time learning it. Even if you are an experienced developer, there is some learning curve.
• Can be slow when working with large data sets at once.
• When working on multiple workspaces on the same machine, Perforce can make it difficult not to mess up the code.

We have a need to consolidate into a single package, and have such a large variety of technical proficiency among our users that Perforce seems less suitable. Many would like to remain using it, however, even those who use Perforce are the minority, and are often limited to our development teams.

Incentivized

With Perforce Helix, you can use it via the command line, via P4V, or any of the other APIs included with the product. It is extremely easy for new users to get up and running. Users of Perforce Helix only have to pull in the files of interest to them. Also, Perforce is very easy to script and integrate into your CI/CD pipeline. Streams allows you to have pinpoint control of your workflow, and P4Search is the absolute best--I wish Perforce (the company) would talk more about this. It is absolutely fabulous!

Incentivized

In our large environment, Perforce is rarely "down". We have regular maintenance windows and from time to time Perforce can feel a little slow, but its always available. Tech support has always worked with our engineers and IT department to make sure that any real performance or stability issues are addressed quickly.

Incentivized

I had two representatives from Perforce contact me after downloading it but never responded when I had questions. I also had a difficult time finding good training material for getting started. There is a lot of available support material when running into issues, though, because of how many large companies use it.

Incentivized

This rating is related to setting up an environment from an existing Perforce repository. Initial setup of Perforce as the repository for the company was done by a separate team long prior to my inception.

Incentivized

Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM

Incentivized

New users of Perforce Helix can be up and running in less than thirty minutes. It is easy to use, but also very powerful. Bitbucket is slow, prone to outages, and (for large teams) requires a team of dedicated administrators. I've had request for information from Bitbucket that requires hours to pull together that would take me less than 30 seconds in Perforce Helix. Large file storage in Bitbucket is clunky and requires you to jump through too many hoops. It's not even something you have to think about with Perforce Helix, as you are only limited by your OS. Perforce Helix is very easy to use even for non-developers. I wouldn't dare ask a non-developer to store their documentation in Bitbucket.

Incentivized

• Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
• There has been no negative impact on our company.

Incentivized

• Locking assets make us have no merge problems which are harder to manage on other versions control without locking
• Almost no need to give support to artists or non-tech folks because the operations are very straightforward
• There's no way to do interim checkins without going to the process of creating a stream

Incentivized