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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A

    Rubrik

    Score7.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    OpenText Data ProtectorRubrik
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Data ProtectorRubrik
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Data ProtectorRubrik
    Considered Both Products
    OpenText
    No answer on this topic
    Rubrik, Inc
    Chose Rubrik
    Rubrik is much easier to use and much better in performance. It is better to configure Rubrik. The application support for backup on DP is a little bit better. This is based on personnel needs.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    99%
    Would buy again
    95 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    89 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    99%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    93%
    Implementation went as expected
    85 Answers
    Features
    OpenText Data ProtectorRubrik
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Data Protector and Rubrik
    Feature
    OpenText Data Protector
    8.2
    10 Ratings
    3% below category average
    Rubrik
    9.0
    140 Ratings
    6% above category average
    Universal recovery7.86 Ratings9.1125 Ratings
    Instant recovery7.78 Ratings9.2134 Ratings
    Recovery verification9.04 Ratings8.9123 Ratings
    Business application protection7.99 Ratings8.5123 Ratings
    Multiple backup destinations8.89 Ratings9.1132 Ratings
    Incremental backup identification8.04 Ratings9.2129 Ratings
    Backup to the cloud7.75 Ratings9.0127 Ratings
    Deduplication and file compression8.29 Ratings6.9135 Ratings
    Snapshots8.45 Ratings9.0139 Ratings
    Flexible deployment8.25 Ratings8.1128 Ratings
    Management dashboard7.55 Ratings10.0140 Ratings
    Platform support8.37 Ratings9.0137 Ratings
    Retention options8.87 Ratings10.0140 Ratings
    Encryption8.05 Ratings10.0130 Ratings
    Best Alternatives
    OpenText Data ProtectorRubrik
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Bacula Enterprise
    Score9.1 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Data ProtectorRubrik
    Likelihood to Recommend
    8.3
    (10 ratings)
    6.5
    (140 ratings)
    Likelihood to Renew
    8.4
    (6 ratings)
    9.0
    (17 ratings)
    Usability
    8.0
    (7 ratings)
    8.7
    (20 ratings)
    Availability
    9.1
    (1 ratings)
    7.7
    (5 ratings)
    Performance
    8.2
    (1 ratings)
    8.2
    (6 ratings)
    Support Rating
    6.7
    (7 ratings)
    8.6
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    9.1
    (8 ratings)
    Configurability
    9.1
    (1 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    7.7
    (4 ratings)
    6.5
    (8 ratings)
    Ease of integration
    9.1
    (1 ratings)
    8.9
    (6 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.2
    (6 ratings)
    Professional Services
    7.5
    (5 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.8
    (6 ratings)
    User Testimonials
    OpenText Data ProtectorRubrik
    Likelihood to Recommend
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    OpenText
    No answers on this topic
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
    Read full review
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Professional Services
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    Rubrik, Inc
    No answers on this topic
    Return on Investment
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain