CloudAlly by OpenText vs. Veeam Data Cloud for Microsoft 365

CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup

Incentivized

Veeam Data Cloud for Microsoft 365 is well suited for medium-size companies who have a significant amount of free storage and want to keep their own copies for retention/legal reasons. It is also a great way to back up SharePoint sites in the event of something being lost or incorrectly changed by a user. It is not great for deep visibility into your backups and exact sizing. There is no good way to truly view which items are taking up storage without digging into PowerShell commands.

Incentivized

• Backup Services
• Salesforce Backup
• Box Backup

Incentivized

• My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
• An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
• It is nice to be able to search emails in various mailboxes without disturbing the user.
• It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.

Incentivized

• User interface could be easier to use
• Backups in Salesforce could be easier to view

Incentivized

• Backing Up "Public Folders" is quite a hassle, but this is not the "fault" of Veeam but the way Microsoft exposes this data.
• No option to integrate the product into their other solution, it would be great to access M365 backup in the Backup & Replication application.

Incentivized

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

Veeam Data Cloud has an easy and user-friendly interface, easy integration with Microsoft 365 cloud, strong backup and recovery functionality, and robust security features. It is one of the few solutions that can export to .pst files and also has a very simple opt-out because the data is stored on the Microsoft cloud.

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

Support for all Veeam products is pretty good. While documentation sometimes is written for someone who's already an expert on the platform, their support portal is easy enough to use, and they are very responsive once a support need is documented. I have never had a problem with Veeam that could not be resolved in fairly short order.

Incentivized

Would have marked a 10 but the storage in AWS was very complicated. Would be nice to have more help/guidance connecting to external storage.

Incentivized

We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.

Incentivized

My familiarity with Veeam Data Cloud specifically is what drew me to the product. They both seem equally capable, but when you know a product you generally tend to go that direction. I believe the other provider could back up our environment, but I am not familiar with it and as I have stated when you need to get up and going quick it is best to be very familiar with the product you are utilizing.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• Extra layer of protection on our data
• Ability to retrieve past data if an issue occurs

Incentivized

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized