Arcsight by OpenText vs. Trend Micro Deep Discovery

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

If you are using TrendMicro IMSVA then [Deep Discovery Email Inspector] is a must-have add-on. This is the most comprehensive email security protection you will need. However, if you want next-gen email security like reactive security like where the email is deleted from the user inboxes once the analysis determines that the email is phishing after it is delivered. Then this is not what you are looking for.

Incentivized

• User friendly interface.
• Easy to create queries and rules to make all the things automatic.
• Backup, maintenance and support of this product are always nearly perfect.

Incentivized

• Indepth Email analysis
• Attachment scanning
• Spam Protection
• Phishing Detection

Incentivized

• ArcSight is a really complex tool, but it's not that easy to implement and maintain.
• Troubleshooting issues on ArcSight can be hard if you have a large environment.

Incentivized

• When viewed as a single product, it is like a secret box.
• When viewed together with other modules and XDR, vision one, it can be seen that it is a complete system.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.

Incentivized

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.

Incentivized

When you use Trend Micro Deep Discovery, it feels like you are running the SOC team of a company like Trend Micro in your own office. Other companies can also provide this, but the feeling it gives feels like they are providing service by phone from a distant city.

Incentivized

• It is recommended for handle small enterprises.
• Cant integrate any threat intel tool so we majorly works through filters.
• It is slow takes time for large searches.

Incentivized

• The platform offers a single, manufacturer-independent solution.
• Since the management interface is comfortable to use, there is no need for additional training or personnel.
• No maintenance and repair costs because almost military-standard setup and forgets about maintenance

Incentivized