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Arcsight by OpenText vs. Symantec Content & Malware Analysis

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcsight by OpenText

    Score5.2 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A

    Symantec Content & Malware Analysis

    Score8.3 out of 10
    N/ASymantec Content & Malware Analysis is an application which provides advanced threat detection and threat hunting through advanced machine learning, based on intelligence gathered from ProxySG, threat intelligence services, and other sources.N/A
    Pricing
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Considered Both Products
    OpenText
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Arcsight by OpenText and Symantec Content & Malware Analysis
    Feature
    Arcsight by OpenText
    5.5
    4 Ratings
    34% below category average
    Symantec Content & Malware Analysis
    -
    Ratings
    Centralized event and log data collection8.04 Ratings00 Ratings
    Correlation9.04 Ratings00 Ratings
    Event and log normalization/management8.04 Ratings00 Ratings
    Deployment flexibility6.04 Ratings00 Ratings
    Integration with Identity and Access Management Tools6.03 Ratings00 Ratings
    Custom dashboards and workspaces5.04 Ratings00 Ratings
    Host and network-based intrusion detection8.02 Ratings00 Ratings
    Data integration/API management5.01 Ratings00 Ratings
    Behavioral analytics and baselining2.01 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.01 Ratings00 Ratings
    Response orchestration and automation2.01 Ratings00 Ratings
    Reporting and compliance management4.01 Ratings00 Ratings
    Incident indexing/searching1.01 Ratings00 Ratings
    Best Alternatives
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score9 out of 10
    Palo Alto Networks WildFire
    Score9.8 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcsight by OpenTextSymantec Content & Malware Analysis
    Likelihood to Recommend
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
    Read full review
    Broadcom
    If you have Symantec based environment including Symantec proxy and endpoints, Content and Malware Analysis is the obvious choice. You can't run the CAS-MAS as a standalone deployment, you need proxies or ICAP supported devices capable to send the files/URLS. It's not a network security device where you can flow/direct the traffic to C/MAS. It does not have UBA, NBA or NTR features, it is just working for analyzing files as expected.
    Read full review
    Pros
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
    Read full review
    Broadcom
    • 0 day detection and prevenion
    • Flawless integration with Symantec Ecosystem
    • Integration with other vendors supporting ICAP is also working
    • Custom and golden image support
    • High performance on busy environments
    • Many threats are already detected and prevented through the CAS, it improves the performance drastically.
    • Already builtin virustotal integration
    • Reference to updates and updates information where I can see the product/service detecting which APTs
    • Multiple Antivirus engines which you can select/subscribe
    • Manual submission of file is supported through the gui
    • URL manual submission is also supported
    Read full review
    Cons
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
    Read full review
    Broadcom
    • API support is lacking
    • Symantec/Broadcom security vision in general
    • Symantec support is not perfect
    • You can't run the product as a standalone network device
    • No packet capture capabiliy or work in span mode
    • You need a dedicated hardware to make it run
    • You need to buy
    Read full review
    Usability
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Alternatives Considered
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
    Read full review
    Broadcom
    We have been using many solutions even tested nearly all available 0day sandbox solutions in the market. We choose Symantec CMA as we have already Symantec endpoint protection/EDR on the client, Symantec proxy for the web access, SCMA fits our environment. We have a big bargain when we puchase lots of equipment from the Symantec. Detection and prevention is very good at SCMA but some constant issues; like the product is not designed for heterogeneous environments, we can not integrate the SCMA with WAFs, it's lacking in api and request/reply calls. There's no file scanning, discover the option. SIEM integration is not smooth. I can not run some of the SOAR playbooks through the SCMA.
    Read full review
    Return on Investment
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    Broadcom
    • 0-day and APT risk is covered by the SCMA
    • As the SSL is inspected and analyzed at Bluecoat proxy servers, hidden threats, malicous files are passed to SCMA to be analyzed.
    • Getting full visibility at file trajectory level
    • As it's a full proxy and ICAP integration, we are sure that the files are to analyzed and scanned for malicious activity. This is a big plus compared to NGFW analyze concept, as the NGFWs have special failsafe mechanisms allowing bypass of file analysis. SCMA fully catches the hidden threats.
    • Flawless integration with Bluecoat systems is a big plus, customers are getting the same type of messages within their browsers.
    • A negative impact is the standardization when I deploy SCAM to one of our locations. Then the auditors demand the same coverage within other areas and it comes with the cost. Especially maintaining these devices on premise environment has a significant cost.
    Read full review
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